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Internationalization and Intercultural Learning
a Mixed Methods Study
Promoting Intercultural Communication Competencies in Higher Education
This chapter presents the findings of a mixed-method study that sought to measure upper level students’ intercultural development and their perceptions of intercultural learning in academic settings. Quantitative data was provided by participants (n=178) completing the Intercultural Development Inventory (IDI) and was analyzed to determine which demographic variables influenced IDI scores. Focus groups provided qualitative data to understand students’ experiences learning in multicultural, academic environments. The results show significant overestimation of intercultural competence in the sample, which taken together with the student voice, provide a snapshot of intercultural learning and development across the disciplines. The findings clearly indicate a need for intentional pedagogy and curricular revision in order to prepare graduates as professionals and citizens in increasingly multicultural and globalized contexts.
Communication in educationCollege teaching--Social aspectsCulturally relevant pedagogy--Study and teaching (Higher)