BIOSOLIDS IN BC’S SOUTHERN INTERIOR: A CASE STUDY ON PUBLIC PERCEPTIONS By SARAH WHITEHOUSE B.Sc., Thompson Rivers University 2011 A THESIS SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF Master of Science in Environmental Science Thompson Rivers University Kamloops, British Columbia, Canada, November 2018 Thesis Examining Committee Lauchlan Fraser (PhD), Thesis Supervisor and Professor in Natural Resource Sciences and Biological Sciences, Thompson Rivers University Gunilla Oberg (PhD), External Examiner and Professor in the Institute of Resources, Environment and Sustainability, University of British Columbia. Peter Tsigaris (PhD), Committee Member and Professor in Business and Economics, Thompson Rivers University Joel Wood (PhD), Committee Member and Assistant Professor in Business and Economics, Thompson Rivers University ii ABSTRACT The land application of biosolids continues to be subject to questions and concerns. There exists a difference between public perceptions of biosolids and the promotion of the safety and sustainability of current waste management practices that convert sewage sludge to biosolids. Within the Southern Interior of British Columbia, there is opposition amongst a segment of the population regarding the land application of biosolids. Through a mail-out survey, the communities of Kamloops, Merritt and Princeton were assessed to gain a better understanding of public perceptions of biosolids risks and factors which influence public attitudes towards biosolids management. Two thousand surveys were distributed proportionately between the communities. Response rates for Kamloops and Merritt were 22 and 24 percent respectively. Surprisingly no responses were received from Princeton. Kamloops and Merritt generally identified differing risk perceptions around the management of biosolids, where Kamloops was found to be more accepting in their overall perceptions. This is a likely result of Merritt residents’ recent experience with application sites and proximity to biosolids projects, and the associated local media attention. Results from Kamloops highlighted there is general support to find a productive use of biosolids, but a lack of the overall trust necessary for a biosolids project to receive stable community support. Further to this, respondents were asked about their willingness to pay for alternative biosolids management practices. These results can be used as a surrogate for willingness to pay to divert biosolids from land application, thus indirectly estimating the perceived external cost of applying biosolids to land. The results indicate that in Kamloops there may be no perceived external costs but in the neighboring city of Merritt there are. Key words: community engagement, public opinion survey, biosolids management, contingent valuation iii TABLE OF CONTENTS Abstract ..................................................................................................................................... ii Table of Contents ..................................................................................................................... iii Acknowledgements .................................................................................................................. vi Dedication ............................................................................................................................... vii List of Figures ........................................................................................................................ viii List of Tables ......................................................................................................................... viii Glossary of Terms ..................................................................................................................... x References .......................................................................................................................... xiii Chapter 1 Introduction .............................................................................................................. 1 Introduction and Relevance ................................................................................................... 1 Biosolids ............................................................................................................................ 2 Regulatory Framework ...................................................................................................... 2 Public Perception ............................................................................................................... 5 Local Opposition ............................................................................................................. 12 Thesis Research Objectives ............................................................................................. 14 References ........................................................................................................................... 15 Chapter 2 Public Risk Perception of Biosolids and Factors Influencing Public attitudes ...... 17 Introduction and Relevance ................................................................................................. 17 Methods ............................................................................................................................... 20 Sample Selection and Survey Delivery ........................................................................... 20 Survey Design.................................................................................................................. 21 Human Ethics Approval .................................................................................................. 23 Data Analysis ................................................................................................................... 23 Results and Discussion ........................................................................................................ 26 General Knowledge, Attitudes and Actions .................................................................... 28 Thoughts and Feelings ..................................................................................................... 29 Obtaining Community Support ....................................................................................... 40 Conclusions ......................................................................................................................... 44 References ........................................................................................................................... 45 Chapter 3 Assessing the Benefits of Alternative Uses of Biosolids Using Willingness to Pay ................................................................................................................................................. 49 Introduction and Relevance ................................................................................................. 49 iv Methods ............................................................................................................................... 51 Sample Selection and Survey Delivery ........................................................................... 51 Survey Design.................................................................................................................. 51 Contingent Valuation and Empirical Analysis ................................................................ 52 Results and Discussion ........................................................................................................ 57 Factors Determining the Likelihood of a Nonprotest Response...................................... 59 Determinants of Willingness to Pay ................................................................................ 60 Willingness to Pay ........................................................................................................... 61 Conclusions ......................................................................................................................... 63 References ........................................................................................................................... 64 Chapter 4 Research Summary and Management Implications ............................................... 67 Research Summary.............................................................................................................. 68 General Knowledge and Attitudes ................................................................................... 68 Willingness to Pay for Alternative Biosolids Management Practices ............................. 70 Limitations .......................................................................................................................... 71 Management Implications for Biosolids Management ....................................................... 72 References ........................................................................................................................... 73 Appendices .............................................................................................................................. 75 Appendix A: Survey ............................................................................................................ 75 Appendix B: Reminder Card ............................................................................................... 83 Appendix C: Survey Results, ‘Biosolids: Community Engagement and Risk Perception’ Kamloops ............................................................................................................................ 84 SECTION 1: About Yourself .......................................................................................... 84 SECTION 2: General Questions...................................................................................... 87 SECTION 3: Your Thoughts on Biosolids ...................................................................... 92 SECTION 4: Biosolids Management .............................................................................. 93 Appendix D: Survey Results, ‘Biosolids: Community Engagement and Risk Perception’ Merritt.................................................................................................................................. 94 SECTION 1: About Yourself .......................................................................................... 94 SECTION 2: General Questions...................................................................................... 97 SECTION 3: Your Thoughts on Biosolids .................................................................... 102 SECTION 4: Biosolids Management ............................................................................ 103 Appendix E: Attitude Statement – Ordered Logit Tables: Cumulative Dataset ............... 104 v Appendix F: Attitude Statements – Kamloops Neutrality Data Tables ............................ 106 Appendix G: Attitude Statements – Merritt Neutrality Data Tables ................................. 110 Appendix H: Attitude Statement – Test for Equality of Means ........................................ 115 Appendix I: Willingness to Pay Data Tables .................................................................... 127 vi ACKNOWLEDGEMENTS I would like to thank my supervisor, Dr. Lauchlan Fraser for his guidance and patience over the course of this project, your unwavering support has been invaluable. I would like to extend this appreciation to the rest of my advisory committee: Mr. Peter Martell (Teck Highland Valley Copper Partnership), Dr. Peter Tsigaris, and Dr. Joel Wood. Your time and feedback has been instrumental to the success of this project. I would like to especially thank Dr. Peter Tsigaris for his mentorship – for inspiring me to pursue my Master’s degree and for his encouragement and dedication to both myself and this project. I would also like to acknowledge and thank my colleagues from the Fraser Lab, Thompson Rivers University – Mathew Coghill and Sierra Rae, for their support on the extensive amount of data entry and meticulous organization of survey responses. This project was funded in part by Metro Vancouver, Thompson Rivers University’s Sustainability Department, and the British Columbia Technical and Research Committee on Reclamation, without their financial support this research would not have been possible. vii DEDICATION This thesis is dedicated to my friends and family, Thank-you all for your genuine interest and endless support during this process. Most importantly, thank you to my parents for your dedication to my success and instilling in me a passion for learning and an infinite love for this vast world that surrounds us. viii LIST OF FIGURES Figure 1-1 Summary of key events and headlines communicated in local media relating to biosolids within the TNRD. .....................................................................................................13 Figure 1-1 Summary of key events communicated in local media. .........................................13 Figure 2-1 Age Distribution: Census Data versus Survey Data. .............................................27 Figure 2-2. Visual depiction of responses to "What comes to mind when you think of biosolids?"................................................................................................................................28 Figure 2-3 Community support conceptual framework. ..........................................................41 Figure 3-1 Section 4: Biosolids Management, willingness to pay questions ..........................52 Figure 3-2 Nonprotest response distribution – Kamloops and Merritt. ...................................61 LIST OF TABLES Table 1-2 Composition criteria for class A and class B biosolids in British Columbia as defined by the Organic Matter Recycling Regulation (BC 2002) .............................................4 Table 2-1 Independent variable for logistic regression of influencing factors of thoughts and feelings on biosolids. ...............................................................................................................24 Table 2-2 Community response rates based on 423 surveys. ..................................................26 Table 2-3. Before receiving this survey, how familiar were you with the term biosolids? ....28 Table 2-4. Overview of thoughts and feelings questions variables and assigned sentiment and social capital indicator. ............................................................................................................31 Table 2-5 Section 3 Kamloops-Only Order Logit – Legitimacy: Positively Framed Statements ................................................................................................................................35 Table 2-6 Section 3 Kamloops-Only Order Logit – Legitimacy: Negatively Framed Statements ................................................................................................................................35 Table 2-7 Section 3 Kamloops-Only Order Logit – Trust: Positively Framed Statements .....36 Table 2-8 Section 3 Kamloops-Only Order Logit – Trust: Negatively Framed Statements ...36 Table 2-9 Section 3 Merritt-Only Order Logit – Legitimacy: Positively Framed Statements 37 Table 2-10 Section 3 Merritt-Only Order Logit – Legitimacy: Negatively Framed Statements ................................................................................................................................37 Table 2-11 Section 3 Merritt-Only Order Logit – Trust: Positively Framed Statements ........38 ix Table 2-12 Section 3 Merritt-Only Order Logit – Trust: Negatively Framed Statements.......38 Table 3-1. Variables used in the Tobit 2-step Procedure ........................................................54 Table 3-3 Willingness to Pay Responses .................................................................................58 Table 3-2 Community response rates based on 423 surveys. .................................................58 Table 3-4 Selection Equation (Probit model with nonprotest as dependent variable) .............59 Table 3-5 Tobit model with Willingness to Pay as the Dependent Variable. ..........................60 Table 3-6 2-Step Tobit Procedure – WTP estimate. ................................................................62 x GLOSSARY OF TERMS Anchoring: In behavioral economics, anchoring is an effect where initial exposure to a number serves as a reference point, influencing subsequent judgments about value (Samson, Loewenstein, and Sutherland 2014). Biosolids: The Organic Matter Recycling Regulation defines biosolids as stabilized municipal sewage sludge resulting from a municipal waste water treatment process or septage treatment process which has been sufficiently treated to reduce pathogen densities and vector attraction to allow the sludge to be beneficially recycled in accordance with the requirements of applicable regulation. (BC MOE 2002a). These nutrient-rich organic materials, once treated, can be applied as fertilizer to improve and maintain productive soils and stimulate plant growth (CCME 2012; McCarthy and Loyo-Rosales 2015). Canadian Council of Ministers of the Environment (CCME): CCME is the intergovernmental forum for collective action on environmental issues of national and international concern. The Council is composed of the environment ministers from the federal, provincial and territorial governments of Canada. The goal if the CCME is to achieve positive environmental results on Canada-wide issues (CCME 2014). Contingent Valuation: A method commonly used by economists for valuations of nonmarket goods. Contingent valuation enables the researcher to directly observe the relationship between an economic decision and particular non-market goods (Carson 2000). Dichotomous choice: Elicitation method for contingent valuation surveys, where respondents are asked, "would you pay $B" for a specified proposal. There is only one bid options, which can be accepted or rejected (Boyle 2003). Environmental goods: Generally non-market goods, includes clean air, clean water, biodiversity, etc (Tietenberg and Lewis 2009). External cost: A cost that occurs when a transaction imposes a cost on an unrelated third party. If there are external costs in consuming a good, the social cost will be greater than the private cost (Tietenberg and Lewis 2009). xi Framing: Wording presented in a way that highlights the positive or negative aspects of the same decision, resulting in changes in their relative attractiveness (Samson, Loewenstein, and Sutherland 2014). Gray literature: Material that is made public but not subject to the traditional academic peer‐review processes (i.e. newspaper articles or working papers). Heckman Correction: A common econometrics statistical method that offers a two-step statistical approach to correct for selection bias (Greene 2012). Land application: The application to land, after biosolids treatment or composting, of Class A biosolids, Class B biosolids or Class B compost (BC MOE 2002a). Legitimacy: Perception that the company/project offers benefit to the perceiver [as related to social licence to operate] (Boutilier and Thomson 2011). Likert scale: A technique for the measurement of attitudes, utilizing a scale that presents an equal number of positive and negative responses (Likert 1932). Logistic regression: A widely used statistical model that uses the natural logarithm of an odds ratio to determine the distribution of a dichotomous outcome (Greene 2012). Loss aversion: The concept that the pain of losing is psychologically about twice as powerful as the pleasure of gaining. This can explain differences in risk-seeking versus aversion (Samson, Loewenstein, and Sutherland 2014). Non-Market Goods: Goods and services that are not traded in markets. Their economic value (i.e. how much people would be willing to pay for them) is not revealed in market prices (Tietenberg and Lewis 2009). Nonresponse bias: Bias that results when respondents differ in meaningful ways from nonrespondents (i.e. the survey respondents disproportionately possess certain traits which affect the outcome) (Dillman 1991). Ordered logistic regression: An extension of the logistic model for ordinal dependent variables (Greene 2012). xii Organic Matter Recycling Regulation (OMRR): Regulation under BC’s Environmental Management Act and Health Act. The OMRR governs the construction and operation of compost facilities, and the production, distribution, storage, sale and use of biosolids and compost in BC (BC MOE 2002b). Payment card: Elicitation method for contingent valuation surveys, where respondents are asked to select the highest amount they are willing to pay for a specified proposal from a number of possible bids (Carson 2000). Probit Model: A statistical regression model based on probability theory to determine the distribution of a dichotomous outcome (Greene 2012). Protest response: Responses registered by respondents who may actually place a higher- or lower-than-average value on the proposal in question but refuse to pay on the basis of political or ethical reasons (Halstead, Luloff, and Stevens 1992). Satterthwaite-Welch t-test: Statistical tool used to test the hypothesis that two populations have equal means. An adaptation of the t-test that is more reliable when the two samples have unequal variances and unequal sample sizes. Selection bias: Bias that results by the selection of individuals, groups or data for analysis in such a way that proper randomization is not achieved (Heckman 1976). Social capital: The links, shared values and understandings in society that enable individuals and groups to trust each other and to work together (Keely 2007). Social License to Operate (SLO): The ongoing acceptability of a company and its local operations as perceived by the community (Boutilier and Thomson 2011). Stakeholder: Those who could be affected by the actions of a proponent or who could have an effect on the proponent (Boutilier and Thomson 2011). Tobit model: A censored regression model that estimates linear relationships between variables when there is either left- or right-censoring in the dependent variable (Greene 2012). xiii Trust: Willingness to be vulnerable to risk or loss through actions of another (Boutilier and Thomson 2011). Voluntary Response bias: Bias that occurs when survey respondents are self-selected volunteers. The resulting sample tends to over-represent individuals who have strong opinions (Kanuk and Berenson 1975). Willingness to pay: The maximum amount of money a person is willing to pay to acquire a good or service that they consider desirable. The goal is to convert well-being into monetary costs to assess them against the costs of current or planned management practises (Tietenberg and Lewis 2009). Yea saying: In contingent valuation, when a respondent says yes to an amount even though the respondents willingness to pay is less than the amount asked about (Carson 2000). References BC MOE. 2002a. Organic Matter Recycling Regulation. BC regulations. BC MOE. 2002b. Organic Matter Recycling Regulations & Guidelines. [accessed 2018 Oct 27]. https://www2.gov.bc.ca/gov/content/environment/waste-management/food-and-organicwaste/regulations-guidelines Boutilier RG, Thomson I. 2011. Modeling and Measuring the Social License to Operate: Fruits of a Dialogue Between Theory and Practice. In: Internation Mine Management Conference. Queensland. Boyle KJ. 2003. Contingent Valuation in Practice. Champ PA, Brown TC, Boyle KJ, editors. Dordrecht, The Netherlands: Kluwer Academic Publishers. Canadian Council of Ministers of the Environment. 2012. Canada-wide Approach for the Management of Wastewater Biosolids, version PN 1477. Carson RT. 2000. Contingent valuation: A user’s guide. Environmental Science and Technology 34:1413–1418. CCME. 2014. Canadian Council of Ministers of the Environment: About. [accessed 2018 Oct xiv 27]. https://www.ccme.ca/en/about/index.html Dillman DA. 1991. The Design And Administration Of Mail Surveys. Annual Review of Sociology 17:225–249. Greene WH. 2012. Econometric analysis. 7th ed. Battista D, editor. Essex, England: Pearson Education Limited. Halstead J, Luloff A, Stevens T. 1992. Protest bidders in contingent valuation. Northeastern Journal of Agricultural and Resource Economics 21:160–169. Heckman JJ. 1976. The Common Structure of Statistical Models of Truncation, Sample Selection and Limited Dependent Variables and a Simple Estimator for Such Models. Annals of Economic and Social Measurement 5:475–492. Kanuk L, Berenson C. 1975. Mail Surveys and Response Rates : A Literature Review. Journal of Marketing Research:440–454. Keely B. 2007. OECD Insights: Human Capital. Organisation for Economic Co-operation and Development. [accessed 2018 Oct 27]. https://www.oecd.org/ Likert R. 1932. A technique for the measurement of attitudes. Archives of Psychology 22:55. McCarthy L, Loyo-Rosales JE. 2015. Risks Associated with Application of Municipal Biosolids to Agricultural Lands in a Canadian Context - Literature Review. Canadian Municipal Water Consortium, Canadian Water Network. Samson A, Loewenstein G, Sutherland R. 2014. The Behavioural Economics Guide 2014. First Edit. Samson A, editor. Tietenberg T, Lewis L. 2009. Environmental and Natural Resource Economics. 8th ed. Battista D, editor. Boston, MA: Pearson Education. 1 Chapter 1 INTRODUCTION Introduction and Relevance As human population continues to rise and population concentration in urban areas continues to increase, there is a growing need to move to sustainable waste management practices, such as the treatment and reuse of municipal waste. Biosolids are produced from the nutrient-rich solids that are a by-product of wastewater treatment. These solids have been separated from the liquids during the wastewater treatment process and then treated to kill potentially harmful bacteria. In Canada, The Canadian Council of Ministers of the Environment (CCME) encourage the beneficial use of municipal biosolids, while maintaining protection of the environment and human health. Beneficial management includes practices such as composting, agricultural land application and combustion for energy. However, in some municipalities, biosolids are disposed of in landfills or incinerated without energy capture rather than being used in a beneficial manner (CCME 2012). As well, some municipalities release wastewater or associated byproducts into the ocean (McCarthy and Loyo-Rosales 2015). In Canada biosolids are often used as a soil amendment for improving soils and plant growth (CCME 2012; McCarthy and Loyo-Rosales 2015). Using biosolids as a soil amendment offers advantages such as improving the quality of degraded soils through enabling increased plant productivity and improved soil carbon storage capacity (Robinson et al. 2012) as well as reducing the amount of material otherwise destined for landfilling or incineration and the greenhouse gas generation associated with these practices. Among the public there is a negative perception about biosolids used as a soil amendment (Beecher et al. 2004; Robinson et al. 2012; McCarthy and Loyo-Rosales 2015). These negative views seem to arise from concerns of potential contaminants in biosolids which include inorganic contaminants (e.g., metals and trace elements), organic contaminants (e.g., polychlorinated biphenyls, dioxins, pharmaceuticals, and surfactants) and pathogens (e.g., bacteria, viruses, and parasites), as well as complaints regarding the odor (National Research Council 2002). In order to establish socially acceptable sustainable waste 2 management practices, it is necessary to assess public knowledge and attitudes regarding biosolids reuse. Biosolids In the early 1990’s, the Water Environment Federation (WEF), held a contest to develop a term that differentiated treated and tested sewage sludge from raw un-treated sludge. The term “biosolids” was the result of this contest and now is widely used around the world (NEBRA 2008). The CCME, which approved the Canada-wide Approach for the Management of Wastewater Biosolids in 2012, defines municipal biosolids as organic-based products which are produced from the treatment of municipal sludge. Municipal biosolids are further defined as “municipal sludge which has been treated to meet jurisdictional standards, guidelines or requirements including the reduction of pathogens and vector attraction.” The Organic Matter Recycling Regulation of British Columbia (2002), which regulates biosolids in BC, defines biosolids as “stabilized municipal sewage sludge resulting from a municipal waste water treatment process or septage treatment process which has been sufficiently treated to reduce pathogen densities and vector attraction to allow the sludge to be beneficially recycled in accordance with the requirements of this regulation.” There are treatment processes, strict standards, and quality controls in place aimed to ensure the safety of biosolids application (National Research Council 2002). Biosolids can be produced through a variety of methods, including anaerobic or aerobic digestion, alkaline stabilization, dewatering and composting. Once treated, biosolids have reduced volatile organic compounds, odour, and pathogens (BC 2002; CCME 2012). Regulatory Framework Canadian Council of Ministers of the Environment As defined on the Canadian Council of Ministers of the Environment (CCME) website, the CCME is an inter-governmental forum for collective action on environmental issues of national and international concern. In 2009 the CCME endorsed “The Canada-wide Strategy for the Management of Municipal Wastewater Effluent.” This strategy sets out a framework to manage discharges from Canada-wide wastewater facilities, providing a path to achieve a 3 Canada-wide approach for the land application of biosolids. The strategy merely provides a framework for biosolids management, and thus bears no legal status. Provincial and Territorial governments are responsible for the adoption and enforcement of regulations for biosolids management (CCME 2012). After two rounds of public consultation, the Ministers approved the Canada-wide Approach for the Management of Wastewater Biosolids in 2012. The standards set out by the strategy were informed by a scientific literature review, a review of Canadian legislative frameworks, and baseline data on biosolids in Canada, and are intended to increase protection for human health and the environment across Canada. This information is intended to provide a firm knowledge base to inform science-based decisions relating to wastewater management and allow for the implementation of uniform approaches to beneficial uses of biosolids in Canada. (CCME 2012). Regulation of Biosolids in British Columbia In British Columbia (B.C.), biosolids are regulated under the Organic Matter Recycling Regulation (OMRR), developed in 2002 under the authority of the Environmental Management Act and the Health Act. The regulation is designed to be protective of human health and the environment, and as indicated above, defines biosolids as stabilized municipal sewage sludge resulting from a municipal waste water treatment process or septage treatment process which has been sufficiently treated to reduce pathogen densities and vector attraction to allow the sludge to be beneficially recycled (BC MOE 2002). The OMRR outlines a series of requirements municipal wastewater products must meet in order to be considered biosolids, which can be found in schedules 1 through 6 of the regulation. Biosolids can be classified under the OMRR as either Class A or Class B biosolids, depending on the quality criteria met (Table 1-2). The regulation limits final land use, site access, application methodology and monitoring requirements depending on the class. The regulation places the responsibility of evaluating sites for land application and minimizing the opportunity for adverse impacts on human health and the environment on a qualified professional. 4 Table 1-1 Composition criteria for class A and class B biosolids in British Columbia as defined by the Organic Matter Recycling Regulation (BC 2002) Due to growing concerns over the land application of biosolids, the Provincial government of BC announced on June 17, 2015 that a technical working group would conduct a scientific review of biosolids. The scientific review included two key components: (1) a review of scientific and academic literature on biosolids land applications and (2) a soil sampling project. On April 4, 2016 the Province announced it would undertake a review of the Organic Matter Recycling Regulation to ensure it remains protective of human health and the environment. Subsequent amendments to the OMRR, based on engagement and information received from the review, were anticipated to be made in 2017 (BC MOE 2016). At the time of this thesis, although the amendment is still pending, the province did release their intentions paper in October 2018. The intentions paper outlines the proposed changes to the OMRR and seeks for comments and feedback from all interested parties on the proposed changes. Prior to the 2018 intentions paper, as series of intention papers for consultation were 5 published in 2006, 2011 and 2016 with a summary of public comment subsequently published. Public Perception The amount of sewage sludge generated annually continues to rise, increasing the nation’s dependence on effective wastewater treatment and management. Despite this reliance, the overall public awareness of what biosolids are and how they may be used remains low (Beecher et al. 2004; Robinson et al. 2012; Youngquist et al. 2015; McCarthy and LoyoRosales 2015). There are treatment processes, strict standards, and quality controls in place to ensure the safety of biosolids application, however a negative perception exists amongst the public regarding the use of biosolids (National Research Council 2002; Beecher et al. 2004; McCarthy and Loyo-Rosales 2015). These negative views include concerns of potential contaminants in biosolids which broadly include inorganic contaminants (e.g., metals and trace elements), organic contaminants (e.g., polychlorinated biphenyls, dioxins, pharmaceuticals, and surfactants) and pathogens (e.g., bacteria, viruses, and parasites), as well as complaints regarding the odor (National Research Council 2002; Beecher et al. 2004; Robinson et al. 2012; Youngquist et al. 2015) Risk management decisions can be highly subject to community opposition based on the public perceptions of an associated risk. One of the central themes of risk management is “How safe is safe enough?” There is an extensive body of literature on risk perception research, where key themes highlight the fundamental role distrust plays in conflicts that emerge over risk management decisions (Fischhoff, Slovic, and Lichtenstein 1978; Slovic 1993). Trust, as Slovic (1993) suggests, is easier to destroy than to create. These idiosyncrasies of human psychology are reflected in the following: 1. Negative (trust-destroying) events are more visible than positive (trust-building) events; 2. Negative (trust-destroying) events are more impactful than positive (trust-building) events; 3. Sources of bad news (trust-destroying) tend to be seen as more credible than sources of good news (trust-building); and 4. Distrust, once initiated, tends to reinforce and perpetuate distrust. 6 Our reliance on sense of sight, taste, and smell to detect unsafe circumstances has been referred to as “initiative toxicology.” The sciences of toxicology and risk assessment were largely created to better assess potential dangers, recognizing our senses are not always an adequate measure. There are however, large differences between the risk perceptions of the general public and toxicologists, in addition to differences that exist between toxicologists working in difference sectors. Overall, technical experts tend to perceive far lower risk and exhibit more favourable attitudes towards chemicals than the general lay public (Slovic 1993; Neil, Malmfors, and Slovic 1994; Slovic et al. 1995). In general, assessing public perceptions of risk demonstrated that higher risks were perceived to be more acceptable for activities that were seen as beneficial and/or where the risks were entered into voluntarily (Slovic 1993). When considering public risk perceptions, despite the fact that the general public may lack certain information about the hazard, their concerns reflect legitimate concerns which need to be acknowledged (Slovic 1987). Ongoing successful risk management requires the understanding of complex psychological, social, cultural, and political forces (Slovic 1993). In order to better understand public risk perceptions towards land applied biosolids, Beecher et al. (2004), in collaboration with the Water Environment Research Foundation (WERF), published the report “Public Perception of Biosolids Recycling: Developing Public Participation and Earning Trust,” which includes the results of their 2002 Biosolids Public Knowledge and Perception Survey as well as an extensive literature review on public perceptions of biosolids recycling in both Canada and the United States. The report outlines the most significant technical issues about biosolids recycling, listed in order of significance as: • Trace metals and chemicals (“pollutants”); • Pathogens (human-disease-causing organisms); • Odours and other air quality concerns; • Oversight and enforcements; • Surface water and groundwater quality; • Soil and food quality; • Transportation and trucking; 7 • Economic viability; • Changes in demographics and changing expectations; and • Emerging issues and uncertainty. Biosolids continue to be subject to questions and concerns. Concerns are raised about anything that might be disposed of down the drain that may potentially impact biosolids quality. Biosolids managers have expressed particular frustration around the concept of “perception is reality.” Social science research has indicated there exists a considerable gap in risk perception between the technical “experts” and the lay public, highlighting that people who regard themselves as “expert” tend to perceive a lower risk about that topic, whereas non-experts will perceive a higher risk. Risk is further enhanced by factors such as dread, potential for catastrophe, and uncertainty (Beecher et al. 2004; Beecher et al. 2005). The 2002 Biosolids Public Knowledge and Perception Survey was designed to test a series of hypotheses about the influence of lifestyle choices, life experiences, and demographic characteristics on the public’s level of comfort with biosolids recycling. The survey was administered nationwide and consisted of over 1000 phone interviews with American homeowners and home renters. Respondents indicated that 42% of them had heard of biosolids, but only 14% were close in their definition of biosolids and of those definitions only 3% could accurately define them. This supports the view that the general knowledge about the term is weak. Once those individuals who were unclear on the definition of biosolids were told the correct definition by the interviewer, there was little difference between individuals who could already clearly define biosolids and those who couldn’t when ask how likely they would be to use biosolids on their own property. Widespread support for sewage treatment plants (93%) was observed across a broad range of factors including age, gender, religion, personal habits, agricultural experience, and knowledge of the sewage treatment process. Despite 63% of respondents reacting positively to the definition “the solid matter removed from sewage that has been treated and tested so it can be recycled as a fertilizer,” 57% of people responded that they would not apply biosolids to their own yard. Factors reducing level of concern with biosolids use included contact by a biosolids manager in advance of use and knowing that the biosolids applied near their home have been independently reviewed and certified each year. Alternatively, biosolids that 8 originated from a large city or contained industrial waste, greatly increased public concern. About one third of the population indicated their level of concern would be reduced by scientists saying there was negligible risk. Equally, about one third of the population indicated their level of concern would increase based on scientific testimony. This suggests some public uncertainty regarding the scientific community. Despite the apparent ambivalence to scientific testimony, the survey identified that certain categories of people such as academics and government officials tend to be more trusted when speaking to a biosolids management program. This is because communication from perceived “middlemen” or contractors can be perceived to be profit-motivated, resulting in public distrust. When presented with a series of statements both in support of and against the use of biosolids, the strongest argument in support of biosolids recycling is that it returns nutrients to the soil, and the strongest argument against biosolids recycling is the argument that “not enough is known” followed by “poor government oversight.” Odour and health impacts were only considered to be the strongest argument against biosolids recycling by 6% and 13% respectively. Beecher et al. (2004, 2005) identified that one of the most important findings of the 2002 survey was that the public mind is a relatively blank slate regarding the knowledge of biosolids and suggested that the public’s perception of biosolids may be significantly influenced by their first introduction to the topic. Building off of this, Eggers et al. (2011) produced the report “A strategic Risk Communications Process for Outreach and Dialogue on Biosolids Land Application” in collaboration with WERF, which included community stakeholder case studies intended to support the development of communications tools for biosolids professionals. The case studies included a sample of 48 individuals in four communities (Tulsa, Oklahoma; Lunenberg, Tidewater and Fauquier County, Virginia (VA)), in addition to six interviews conducted with officials from the VA Department of Health. In Tulsa, Biosolids operations began back in 1986, where a high level of support from the farming and ranching communities was reported to exist. Tidewater County had an established biosolids program and experienced minimal local opposition to biosolids land application. Despite Fauquier County also having a long history of biosolids application, 9 there existed some local opposition to land application projects within the community. Lunenberg County was reported to be relatively new to biosolids land application programs (<5 yrs). Stakeholders were divided into near neighbours, landowners and the VA Department of Health officials. Near neighbours were defined as individuals who reside in or own property within one mile of current or potential biosolids land application projects (includes Tulsa and VA). Landowners were defined as individuals who offer their property for biosolids land application (Tulsa only). The VA Department of Health officials were defined as individuals who work for the department and would view safety as a top priority and potentially be a source of information on biosolids safety (VA only). It was found that those who were more familiar with biosolids land application were more in favour of the practice – this included Tulsa landowners and VA Department of Health officials. Those who were against or undecided with regards to biosolids land application expressed a lack of confidence in the decision-makers and regulations, and the “newness” of biosolids. Participants cited that the most important considerations in decisions regarding biosolids land application sites were the quality and oversight of regulations, the safety of biosolids, and the impact on neighbours and the community. Landowners were found to weigh the benefits of biosolids over the risks and costs (i.e., land owners reported odour to be "short-lived" and "worth it”). Similarly, neighbours and VA Department of Health officials who reported to be in favor of biosolids demonstrated a similar trend. Alternatively, neighbours who were against or undecided with regards to biosolids land application weighted their assessments more against dreaded consequences, potential risks to children, and involuntary exposure. These case studies continued to support the critical role of trust, perceived benefits and perceived sense of control and fairness on an individual’s judgments, consistent with existing risk perception studies (Eggers et al. 2011). More recent risk perception studies focused on specific aspects of biosolids recycling have been completed by Robinson et al. (2012), Lowman et al. (2013), Mason-Renton et al. (2016), and Youngquist et al. (2015). Robinson et al. (2012) conducted a study in southeastern USA assessing attitudes and risk perceptions of two communities that utilize the land application of biosolids as part of their waste management strategies. Amelia County, VA 10 has been outspoken against biosolids recycling, whereas Knoxville, TN expressed few concerns over the practice. A phone survey was conducted with 311 randomly selected residents within the two regions. The two communities identified similar risk perceptions around the management of biosolids, highlighting dissatisfaction with the level of stakeholder involvement in decision-making processes concerning biosolids. Overall perception included views that the health and safety risk does not outweigh the benefits of biosolids recycling, where female respondents perceived significantly greater health and safety risks than males. Amelia County respondents also expressed that they felt that biosolids were inadequately treated for land application and that the odours resulting from biosolids application were a health risk. Lowman et al. (2013) conducted in-depth interviews with neighbours of land application sites across North Carolina, South Carolina, and Virginia, and noted similar themes of inadequate community involvement in decision-making processes regarding biosolids management and the perception of biosolids application having a negative impact on their health. Over half of the respondents expressed concern for the environment, highlighting incidents of biosolids spills, lack of signage at land application sites, and contaminated runoff into surface waters. The interviews further delve into mental and social wellbeing and environmental justice components. Over half the respondents expressed frustration over the lack of engagement regarding the biosolids application site in their neighbourhood, lack of regulatory oversight and enforcement, lack of response from public officials over reported concerns and health impacts. Respondents reported feelings of misery, fear, anxiety, insecurity and helplessness. In additional to this, 17 of the 34 respondents indicated that the biosolids application sites are owned by individuals or entities who do not live in the community, leading to the feeling that these rural communities are being used unfairly as a dumping ground for city waste. The similarities across participant response for these states highlighted both environmental and health concerns further emphasizing the importance of meaningful community involvement (Lowman et al. 2013). Alternatively, Mason-Renton et al. (2016) examined how a proposed biosolids processing facility in rural Ontario resulted in several residents expressing strong concerns over health impacts and impacts to the therapeutic nature of their landscapes, and hostile community conflict. This study investigated residents’ perceptions in a state of uncertainty as opposed to 11 perceptions of an established facility. The concept of therapeutic landscapes includes the idea that an individual’s sense of place and attachments contribute to overall wellbeing and good health, highlighting impacts to residents’ feelings of safety and security within their community. The research included 23 residents within the township of Southgate, Ontario, who participated in in-depth interviews on the proposed biosolids processing facility. Key concerns expressed included the vulnerability of children to potential environmental contaminants, loss of the ability to enjoy sitting outdoors and to relax in their natural surroundings due to the smell from the facility, and negative impacts on overall wellbeing due to fears of potential risks (Mason-renton and Luginaah 2016). Highlighting the challenges of community involvement, Youngquist et al. (2015) completed a case study in a collaborative effort with Washington State University exploring community engagement strategies around waste management in the town of La Conner in Skagit County, Washington. La Conner has a population around 900 people, with the surrounding area reaching approximately 118,000 people. This includes the Swinomish Indian Tribal Community, directly across the channel from La Conner, home to approximately 800 First Nations. An increase in acceptance of outside septage to the wastewater treatment plant (WWTP) lead to increased odour complains within the community, in addition to growing concerns over compost management and storage at the WWTP. Data collection took place over 32 months by engaging in participant observation in addition to a mail-out survey to 374 Skagit County households. Project researchers made themselves available through participation in town council meetings. Despite this effort, curiosity and/or concern for the research project was very limited. This lack of engagement from community suggests that waste is either somethings that most people do not see as a pressing issue, or that they do not want to think about it. However, it was found that increased visibility of waste management issues within the La Conner community led to more interest in and knowledge about the topic. Survey response rates for La Conner respondents was 52% compared with 32% for Skagit County respondents as a whole. The survey proved to be a valuable tool not only for learning more about opinions and attitudes, but also served as a way to increase respondents’ knowledge and interest in waste management. 12 Further to the “perception is reality” frustration discussed by Beecher et al. (2004, 2005), Youngquist et al. (2015) suggest that members of the public want to test and challenge experts, and that technical experts may lack the social and communicative skills necessary to effectively address their concerns. This would require experts to understand that members of the public may frame risk more broadly and that opposition may not be solely due to ignorance. They suggest there is a need for a robust process that provides an opportunity for residents to participate in conversations and problem solving about subjects that impacts their homes and families. As suggested, such a process requires local government and institutional support, strong leadership, facilitation skills, and community members with both the desire and the resources to participate (Youngquist et al. 2015). In general, the body of research suggest that there is a general distrust around the safety of biosolids recycling stimulated by unknowns and “what if’s,” this is in combination with the growing views of a profit-motive believed to be associated with biosolids management programs (Beecher et al. 2004) and lack of faith in regulatory oversight (Beecher et al. 2005; Mason-renton and Luginaah 2016). Local Opposition Biosolids management is a recent topic of interest within the Thompson-Nicola interior region of BC. To address public concerns, there is a need to better understand the public’s perception around the use of biosolids as a fertilizer and how the people would like to see biosolids managed, as well as a need to recognize how to most effectively address pressing topics regarding biosolids management. Gray literature is material that is made public but not subject to the traditional academic peer‐review processes (i.e. newspaper articles); this material is considered a valuable resource for understanding the public perceptions and concerns for controversial matters (Beecher et al. 2004). Considering grey literature is of particular significance when evaluating the recent opposition against biosolids present within the Thompson-Nicola interior region of BC. A timeline of significant events with regards to the opposition in the Thompson-Nicola Interior Region can be found below in Figure 1. Concerns with the land application of biosolids within the Thompson-Nicola interior region of BC appear to go back to 2008 where concerns expressed are similar to the ones currently being communicated. There has been a strong, steady opposition by some groups (e.g., 13 Aug-15 Suzuki Foundation testing finds toxicity in local biosolids Apr-15 5 FN Chiefs declare moratorium on biosolids Feb-16 South Cariboo FN Chief calls for biosolids moratorium Jun-15 Scientific Review established Mar-15 Roadblock protesting biosolids deliveries 1/1/2015 12/1/2014 4/1/2015 Jan-15 Merritt residents angry about 'sewage sludge' dumping Apr-16 FN Chiefs pull out of biosolids review Feb-16 Biosolids truck rollover 10/1/2015 1/1/2016 Oct-16 Results from the Scientific May-16 Review - BC MOE Perceptions Survey Distributed 4/1/2016 Sep-15 TNRD restricts the sale of biosolid compost May-15 Sit in on BC legislature lawn Apr-15 FN Protesters being sued by involved companies 7/1/2016 10/1/2016 4/1/2017 7/1/2017 10/1/2017 1/1/2018 Feb-17 Interior Scientific Forum Nov-17 on Biosolids Stench from biosolids in rural BC Sep-16 community raises concerns Biosolids info session cancelled due to protesters 4/1/2018 7/1/2018 7/31/2018 Jun-18 TNRD Biosolids Workshop May-18 Biosolids dilemma leads to formation of city, neighbourhood groups May 16 Kamloops storm runoff - contamination concerns Jan-16 Residents pay to protect drinking water from biosolids plan Jul-15 Kamloops residents say biosolids dust impairing their quality of life 1/1/2017 Mar-18 City of Kamloops approves creation of biosolids stakeholder group Apr-16 Province to review OMRR Feb-16 Biosolids Protest in Clinton BC Aug-15 Kamloops residents Protest May-18 Workers prevented from accessing dam by angry landowner due to views on biosolids Apr 16 Residents feel abandoned in biosolids battle Oct-15 FN Chiefs agree to move biosolids research forward 7/1/2015 Mar-17 City Kamloops has 2 years worth of Biosolids stored, city is looking for solutions Sep-17 Central Okanagan communities buy their way out of sewage sludge controversy Apr-16 More Kamloops residents blame biosolids for health woes Figure 1-1 Summary of key events and headlines communicated in local media relating to biosolids within the TNRD. 14 Friends of the Nicola Valley) to the land application of biosolids in this area since late 2014. In Sunshine Valley Estates just east of Merritt, BC biosolids from the central Okanagan were destined for land application on a site just above the housing development and close to their drinking water intake. As outlined in the local newspaper, the Merritt Herald, residents expressed concern over harm to their air quality, contamination of their drinking water source, and decreased property value (Potestio 2014 Dec 11). In December 2014, the First Nations Chiefs of the Nicola Valley submitted a letter to the Ministry of Environment demanding that all current biosolids applications cease and no new projects proceed until the Crown and ministry regulators establish Organic Matter Recycling Regulation to ensure it remains protective of human health and the environment April 4th, 2016. Subsequent amendments to the OMRR, based on engagement and information received from the review, were anticipated to be made in 2017 (BC MOE 2016). At the time of this thesis, although the amendment is still pending, province did release their intentions paper October 2018. The intentions paper outlines the proposed changes to the OMRR and seeks comments and feedback from all interested parties on the proposed changes. During this period, community members have had rallies and protests to block biosolids from coming into the Nicola Valley, as well as banding together to buy land from proposed biosolids projects to prevent land application sites near their homes and drinking water source (Strachan 2015). Thesis Research Objectives This research project aims to better understand public risk perceptions, factors which influence willingness to accept biosolids recycling, and level of knowledge regarding wastewater management and the land application of biosolids. Further to this, we will estimate the perceived external cost of the land application of biosolids, within select communities within the interior of BC. This research will serve as a tool to understand public attitudes and address key concerns regarding the use of biosolids as a fertilizer, including how residents of the Thompson-Nicola and Princeton regions would like to see biosolids managed. This research aims to offer policy 15 makers, regulators, and biosolids management tools to support the implementation of publicly successful biosolids management programs. References BC MOE. 2002. Organic Matter Recycling Regulation. BC regulations. Beecher N, Connell B, Epstein E, Filtz J, Goldstein N, Lono M. 2004. Public Perception of Biosolids Recycling: Developing Public Participation and Earning Trust. Alexandria, VA. Beecher N, Harrison E, Goldstein N, Mcdaniel M, Field P, Susskind L. 2005. Risk Perception, Risk Communication, and Stakeholder Involvement for Biosolids Management and Research. Journal of Environmenal Quality 34:122–128. Canadian Council of Ministers of the Environment. 2012. Canada-wide Approach for the Management of Wastewater Biosolids, version PN 1477. Eggers S, Thorne S, Butte G, Sousa K. 2011. A Strategic Risk Communications Process for Outreach and Dialogue on Biosolids Land Application. Water Environment Research Foundation. Fischhoff B, Slovic P, Lichtenstein S. 1978. How Safe is Safe Enough? A Psychometric Study of Attitudes Towards Technological Risks and Benefits. Policy Sciences:127–152. Lowman A, McDonald MA, Wing S, Muhammad N. 2013. Land Application of Treated Sewage Sludge: Community Health and Environmental Justice. Environmental Health Perspectives 121:537–543. Mason-renton S, Luginaah I. 2016. Health & Place Interfering with therapeutic tranquility: Debates surrounding biosolid waste processing in rural Ontario. Health & Place 41:42–49. McCarthy L, Loyo-Rosales JE. 2015. Risks Associated with Application of Municipal Biosolids to Agricultural Lands in a Canadian Context - Literature Review. Canadian Municipal Water Consortium, Canadian Water Network. National Research Council. 2002. Biosolids applied to land: Advancing standard practices. Crossgrove RE, editor. Washington, DC: National Academy Press. 16 NEBRA. 2008. Information Update: Official Usage of the Term “ Biosolids .” Neil N, Malmfors T, Slovic P. 1994. Intuitive Toxicology: Expert and Lay Judgments of Chemical Risks. Toxicologic Pathology 22:198–201. Potestio M. 2014 Dec 11. Concern over biosolids spreading. Merritt Herald:1–3. Robinson KG, Robinson CH, Raup L a., Markum TR. 2012. Public attitudes and risk perception toward land application of biosolids within the south-eastern United States. Journal of Environmental Management 98:29–36. Slovic P. 1987. Perception of Risk. Science 236:280–285. Slovic P. 1993. Perceived Risk, Trust, and Democracy. Risk Analysis 13:675–682. Slovic P, Malmfors T, Krewski D, Mertz CK, Neil N. 1995. Intuitive Toxicology II: Expert and Lay Judgments of Chemical. Risk Analysis 11:683–696. Strachan B. 2015. Homeowners near Merritt, B.C. buy land to keep human biosolids away. CBC News. The Herald. 2016. Nicola Chiefs pull out of biosolids review. Merrit Herald. Youngquist CP, Goldberger JR, Doyle J, Jones SS. 2015. Public involvement in waste management research and decision-making : A case study. Regional Science Policy & Practice 7:103–161. 17 Chapter 2 PUBLIC RISK PERCEPTION OF BIOSOLIDS AND FACTORS INFLUENCING PUBLIC ATTITUDES Introduction and Relevance The amount of sewage sludge generated annually continues to rise, increasing the nation’s dependence on effective wastewater treatment and management. Despite this reliance, the overall public awareness of what biosolids are and how they may be used remains low (Beecher et al. 2004; Robinson et al. 2012; Youngquist et al. 2015; McCarthy and LoyoRosales 2015). There are treatment processes, strict standards, and quality controls in place intended to ensure the safety of biosolids application, however a negative perception exists amongst the public regarding the use of biosolids (National Research Council 2002; Beecher et al. 2004; McCarthy and Loyo-Rosales 2015). These negative views include concerns of potential contaminants in biosolids such as inorganic contaminants (e.g., metals and trace elements), organic contaminants (e.g., polychlorinated biphenyls, dioxins, pharmaceuticals, and surfactants) and pathogens (e.g., bacteria, viruses, and parasites), as well as complaints regarding the odor (National Research Council 2002; Beecher et al. 2004; Robinson et al. 2012; Youngquist et al. 2015) In Canada, the Canadian Council of Ministers of the Environment (CCME) encourage the beneficial use of municipal biosolids, while maintaining protection of the environment and human health. Beneficial management includes practices such as composting, agricultural land application and combustion for energy. However, in some municipalities, biosolids are disposed of in landfills or incinerated without energy capture rather than being used in a beneficial manner (CCME 2012). In BC, and across Canada, biosolids are often used as a soil amendment for improving soils and plant growth (CCME 2012; McCarthy and Loyo-Rosales 2015). Using biosolids as a soil amendment offers advantages such as improving the quality of degraded soils through enabling increased plant productivity and improved soil carbon storage capacity (Robinson et al. 2012; Hong 2013) as well as reducing the amount of material otherwise destined for landfilling or incineration and the greenhouse gas generation associated with these practices. As of recent, biosolids management is a significant topic 18 within the Thompson-Nicola interior region of BC. To address public concerns, there is a need to better understand the public’s perception of biosolids as well as how people would prefer to see biosolids managed. Gray literature is material that is made public but not subject to the traditional academic peer‐ review processes (i.e. newspaper articles); this material is considered a valuable resource for understanding the public perceptions and concerns for controversial matters (Beecher et al. 2004). Considering grey literature is of particular significance when evaluating the recent opposition against biosolids present within the Thompson-Nicola interior region of BC. Concerns with biosolids management practices within the Thompson-Nicola interior region of BC appear to go back to 2008 where concerns expressed are similar to the ones currently being communicated today. There has been a strong, steady opposition by some groups in this area since late 2014. In Sunshine Valley Estates just east of Merritt, BC biosolids from the central Okanagan were destined for land application on a site just above the housing development and close to their drinking water intake. As outlined in the local newspaper, the Merritt Herald, residents expressed concern over harm to their air quality, contamination of their drinking water source, and decreased property value (Potestio 2014 Dec 11). After expressed local opposition, on December 2014 the First Nations Chiefs of the Nicola Valley submitted a letter to the Ministry of Environment demanding that all current biosolids applications cease and no new projects proceed until the Crown and ministry regulators establish a meaningful dialogue. As a result, a moratorium was placed on the use of biosolids in the Thompson-Nicola Regional District on April 23rd, 2015 (Potestio 2015 Apr 28). On June 17th, 2015, the provincial government of B.C. announced that a technical working group would conduct a scientific review of biosolids to address the growing concerns over the land application of biosolids. However, the five band chiefs of the Nicola Valley First Nations walked away from the government-sponsored scientific review in April 2016 after feelings that First Nations participation in the study was limited to “observer” status (The Herald 2016). Further to this, on April 4th, 2016 the Province announced it would undertake a review of the Organic Matter Recycling Regulation (OMRR), which set outs the requirements related to the production, distribution, storage, sale and use or land application of biosolids. This is intended to ensure the regulation remains protective of human health and 19 the environment. Subsequent amendments to the OMRR, based on engagement and information received from the review, were anticipated to be made in 2017 (BC MOE 2016). At the time of this paper, although the amendment is still pending, province did release their intentions paper October 2018. The intentions paper outlines the proposed changes to the OMRR and seeks for comments and feedback from all interested parties on the proposed changes. Prior to the 2018 intentions paper, as series of intention papers for consultation were published in 2006, 2011 and 2016 with a summary of public comment subsequently published. During this period, community members have had rallies and protests to block biosolids from coming into the Nicola Valley, as well as banding together to buy land from proposed biosolids projects to prevent land application sites near their homes and drinking water source (Strachan 2015). The practise of the land application of biosolids continues to be subject to questions and concerns. Concerns are raised about anything that might be disposed of down the drain that may potentially impact biosolids quality. The concept of “perception is reality” is a challenge that biosolids managers are faced with overcoming. There are however, processes for engaging concerned or impacted communities and other stakeholders to understand and review options regarding potentially controversial natural resource projects. One of these approaches is the “beyond compliance” approach of seeking proactive community support from stakeholders through meaningful early engagement. The proactive approach considers concerns that may otherwise lead to project delays or prohibitions, as well as alignment with local community interests (Moffat and Zhang 2014). As an explanation to why a proponent may go beyond compliance, Lunch-Wood and Williamson (2018) propose five factors that that potentially drive social interest: (1) Environmental impacts of product and process, (2) Customer power, (3) Customer interest, (4) Corporate/brand visibility and (5) Community pressure. They suggest at least two of these factors must be salient to drive a beyond compliance approach (Lynch-wood and Williamson 2018). This paper assesses community risk-perceptions of biosolids management in Kamloops and Merritt against the overarching concepts of Social License to Operate (SLO) as a framework to understand how to most effectively address the gap between the public perception of biosolids and the promotion of the safety and sustainability of current waste management practices. Although we use the 20 overarching concepts of SLO, we refer to this as “obtaining community support.” This is to better reflect that obtaining and maintaining community support is an evolving process, which requires ongoing meaningful engagement. This research should aid policy makers, regulators, and biosolids management in developing and implementing publicly successful biosolids management programs providing a stakeholder-centric approach around potentially controversial natural resource projects. Methods Sample Selection and Survey Delivery A mail-out survey was distributed to Kamloops, Merritt, and Princeton, BC, to determine the factors that influence public attitudes and risk perception towards the use of biosolids. Although, online surveys may be advantageous given that they pose savings in both time and cost, they present challenges due to limiting access, difficulties in assuring anonymity and confidentiality, potential technical problems, and reportedly low response rates (Sax, Gilmartin, and Bryant 2003; Dillman, Smyth, and Christian 2014). A mail-out surveys was chosen as the best approach for survey delivery based on a number of factors, including the importance of maintaining anonymity of respondents given the controversial nature of the topic, sample selection that will be representative of the broad community (i.e. not limited to having internet access), reducing voluntary response bias (as presented by an open-source URL), and elimination of the potential bias presented by an interviewer in phone surveys (both through survey delivery and lack of anonymity). It is worth noting that mail-out surveys have demonstrated challenges in obtaining adequate response rates for certain groups, particularly of interest the younger population who may not use the mail system readily (Dillman, Smyth, and Christian 2014). MailWorks, a third-party mailing service, was employed for random sample selection and survey distribution. Canadian consumer lists, available at https://infogroup.infocanada.ca/, were utilized for Kamloops, Merritt, and Princeton to select random samples within each community. MailWorks rented the lists, ensuring the most up-to-date lists available were rented increasing the representativeness of the sample. The survey ‘Biosolids: Community Engagement and Risk Perception’ administered by TRU was delivered by MailWorks© on May 20, 2016 to 2000 randomly selected households in three municipalities: Kamloops, 21 Merritt and Princeton. A proportional distribution for survey mail outs was used based on the Statistics Canada 2011 census data for population, resulting in Kamloops receiving 1761, Merritt 173 and Princeton 66 surveys. Nonresponse bias The greater the response rate, the more accurately the survey data will estimate the views of the population sampled. However, we can only consider findings representative of the population if the views of those who responded to the survey do not differ significantly from those who did not respond. Nonresponse bias means that the individuals chosen within the sample population are unwilling or unable to participate in the survey and results produced from respondents potentially differ from that of the nonrespondents (Kanuk and Berenson 1975; Sanchez 1992; Sax, Gilmartin, and Bryant 2003; Dillman et al. 2009). Many strategies, as described by Dillman (1991), Dillman et al. (2014), Kanuk and Berenson (1975), and Sanchez (1992) were employed to reduce nonresponse survey error. To reduce nonresponse bias, the surveys and cover letters distributed were mailed out in envelopes containing a postage-paid return envelope stamped with postage and return address. The cover letter included a description of the study’s social usefulness, highlighting that biosolids are of high public interest locally, aiming to further increase response. A reminder postcard was mailed 14 days after the initial distribution of the survey. The cover letter and post card also contained direct contact information (phone number and email address) of the researcher as shown in Appendices I and II. Survey Design The survey was designed in a manner consistent to survey methodology as deigned by professionals in the field (Dillman 1991; Sanchez 1992; Dillman, Smyth, and Christian 2014). This research was followed up with face to face interviews to allow for more in-depth discussion of the interview questions and the key concerns presented in a separate study. The survey design included an introductory statement about the study and a brief explanation about biosolids. The explanation was kept brief in order to best establish the baseline knowledge of the respondent. The survey was composed of four key sections: 22  Section one included sociodemographic information;  Section two was about general knowledge, attitudes and actions on environmental issues including climate change, waste management, water pollution, and soil degradation;  Section three included a series of attitude statements to assess attitude and risk perception towards biosolids management. The attitude statements will capture individual perceptions about biosolids and allow us to determine how heavily influenced emotions are by familiarity with biosolids risks and management;  Section four posed a willingness to pay section to measure the benefits of alternative uses of biosolids in dollar value at the individual level, which can then be aggregated to the community level;  A fifth blank section was included for respondent comments and feedback. Anonymity It is generally assumed that offering respondents anonymity encourages a high level of voluntary response; however where response is mandatory, assuring anonymity provides the respondent comfort in answering candidly, and minimizing the number of invalid responses. This assumes that there are questions which, if answered candidly, would place respondents in a position of fear (Kanuk and Berenson 1975; Sax, Gilmartin, and Bryant 2003). Since biosolids have been such a controversial topic locally, through pilots of the draft survey, the point has been made that there are certain people, based on their jobs or social commitments, who may not feel they can be honest if their name is attached to the survey. Other means of increasing response rates, for example providing incentives, were considered; however, the use of incentives (i.e., being entered for a draw for a gift card) as well as personalizing the cover letter both pose the challenge of maintaining respondent anonymity. Survey Language The survey was constructed to include language that:  Does not lead the respondents to a specific response;  Does not provide too much information up front, which could potentially bias the respondents attitudes; and 23  Incudes language suitable for the general public. The final draft survey was piloted to a selected group of individuals aimed to cover a range of those in favour of and against the recycling of biosolids, as well as both experts and nonexperts. The final survey was re-designed based on feedback from the pilot. Human Ethics Approval Permission from the TRU Human Ethics Committee was required prior to making contact with potential survey respondents. Survey distribution and data handling was managed in a fashion approved by TRU’s Research Ethics Board. Approval was received March 2016, File #: 101107. Data Analysis For the purpose of this chapter, we will be focussing on Sections one, two and three. Section one captured general sociodemographic information, inclusive of gender, age, income, education level, if children live at home and description of residence (urban/rural). Given the importance of demographics to this research, this section was placed in the beginning to promote completeness of responses (Teclaw, Price, and Osatuke 2012). The second section was designed to assess respondents’ level of concern with prominent social issues, selfranked level of familiarity with biosolids and factors that influence level of comfort with biosolids management practices. Additionally, this section was designed to capture trustworthy sources of information, as perceived by the public, as well as evaluate respondents most preferred options for learning more. Section three included a series of attitude statements designed to assess attitude and risk perception towards biosolids management. These attitude statements were framed in alternating positive and negative statements and ranked on a 5 point Likert scale: 1=Strongly disagree; 2=Disagree; 3=Neutral; 4=Agree; 5=Strongly agree. Section three responses were analyzed against the sociodemographic information collected in section one, in addition to respondents’ selfidentified familiarity with biosolids and level of concern for select social issues. This enabled us to assess how heavily emotions are by influenced familiarity with biosolids risks and 24 Table 2-1 Independent variable for logistic regression of influencing factors of thoughts and feelings on biosolids. Variable Gender Name Gender Description Gender of the Respondent (1 = Male, 0 = Female) Age (base case: Age 18-50) Age5064 Respondents who are of the age of 50-64 years old (1 = Yes, 0 = No) Age65+ Respondents who are of the age of 65 years or older (1 = Yes, 0 = No) Children Child Respondents who have children currently living at home (1= Yes, 0 = No) Education (base case: highest level of education some college or trade school graduate) EduPTC Respondents whose highest level of education is some college or trade school (1 = Yes, 0 = No) EduGTC Respondents whose highest level of education is college or trade school graduate (1 = Yes, 0 = No) EduUni Respondents whose highest level of education is university graduate (bachelors degree) (1 = Yes, 0 = No) Environmentalist Enviro Location (base case: residents live in Kamloops) Community Respondents opinion of how applicable the term "Environmentalist" applies to them (1 = Strongly Disagree, 5 = Strongly Disagree) Respondents whose residence was located in Merritt (1 = Yes, 0 = No) Rural Residence (base case: Urban/Suburban) RuralNF Respondents who live in non-farm rural area (1 = Yes, 0 = No) RuralAg Respondents who live in rural agriculture area (1 = Yes, 0 = No) Respondents who's home is connected to a municipal sewer system (1=Yes, 0=No) Home sewage system (base case: septic tank or other/don't know) MuniSewer Community Biosolids Management BioMngt Respondents who know how Biosolids are managed in their community ( 1 = Yes, 0 = No) Income (base case: respondents for whom annual household income was less than $50,000) Inc50100 Respondents for whom annual household income was in the range $50,000 to $100,000 (1 = Yes, 0 = No) Inc100+ Respondents for whom annual household income was $100,001 or more (1 = Yes, 0 = No) Aboriginal Aboriginal Waste Management WasteMngt Respondents who identify as Aboriginal (1 = Yes, 0 = No) Respondents level of concern regarding Waste Management (1 = Not Concerned, 5 = Very Concerned) Biosolids Familiarity BioEd Respondents opinion of how familiar they were with the term "Biosolids" prior to receiving the survey (1 = Not Familiar, 5 = Extremely Familiar) 25 management. Section four was designed as a separate assessment for alternative uses of biosolids management discussed in Chapter 3. Descriptive statistics were generated for all questions. All statistical analysis of the survey data was performed using IHS MarKit EViews (version 10). In order to assess how emotions are influenced by familiarity with biosolids risks and management, ordered logistic regressions were run for the cumulative dataset. Table 2-1 provides details on these explanatory variables. It was found however, that whether respondents were from Kamloops or Merritt was a significant variable in 75% of the results. Consequentially, the two datasets were considered as separate and individual ordered logistic regressions were run for each community. The raw results and initial analysis can be found in Appendices III-V. Where limited responses were obtained for a specific independent variable, categories were combined to preserve degrees of freedom. Simple t-tests were run to test for neutrality, where mean responses of the attitude statements were assessed against a neutral response of 3. Further to that, Satterthwaite-Welch t-test’s were performed to assess the mean responses between Kamloops and Merritt for all twelve attitude statements to determine if the communities demonstrated significantly different attitudes. As a method to understand the most predominant thoughts surrounding biosolids, a visual depiction of responses to the questions “What comes to mind when you think of biosolids?” was created using the online tool, WordleTM. This tool generates word clouds where greater prominence is given to words that appear more frequently in the text provided. All text from responses to the question was included, only edited for spelling corrections. The word cloud was formatted to exclude common English words (i.e. “the” or “and”). Simple t-tests were run to test for neutrality, where mean responses of the attitude statements were assessed against a neutral response of 3. Further to that, Satterthwaite-Welch t-test’s were performed to assess the mean responses between Kamloops and Merritt for all twelve attitude statements to determine if the communities demonstrated significantly different attitudes. 26 As a method to understand the most predominant thoughts surrounding biosolids, a visual depiction of responses to the questions “What comes to mind when you think of biosolids?” was created using the online tool, WordleTM. This tool generates word clouds where greater prominence is given to words that appear more frequently in the text provided. All text from responses to the question was included, only edited for spelling corrections. The word cloud was formatted to exclude common English words (i.e. “the” or “and”). Results and Discussion Kamloops and Merritt were selected for this survey based on the recent salience of the topic of biosolids within the Thompson Nicola Regional District. Community groups originating in the Merritt area had voiced numerous concerns regarding the land application of biosolids in their area; this opposition led to protests and roadblocks, and ultimately a regional moratorium enacted by local First Nations Chiefs. Kamloops, although having experienced some opposition within the community, had experienced relatively few concerns from the broad community at the time of this survey. Alternatively, Princeton had historically been involved in successful land application projects throughout the 1990’s and early 2000’s, but have not been otherwise involved in land application projects since. According to the 2016 Canadian census the population of Kamloops, Merritt and Prince were 90,280, 5,321 and 2,828 respectively. A total of 423 surveys were returned Table 2-2 Community response rates based on 423 surveys. Number Mailed Number Returned Community Response Rate Kamloops 1761 382 22% Merritt 173 41 24% Princeton 66 0 0% Community (including 2 blank) for a 22% return rate. Some surveys were only partially completed but still contained usable data for some questions, this information was included in the results. A total of 421 surveys were used in the final analysis. Response rates for Kamloops and Merritt were 22 and 24 percent respectively; no survey responses were received from Princeton (Table 2-2). The lack of survey response from Princeton suggests that this may not be a significant topic within the community, Princeton is not further discussed in this paper. 27 When assessing the survey response data against the 2016 Census data for Kamloops and Merritt (Age, Income, Education, and Gender), it was found that was generally a good representation of income and education but for both communities there was disproportionately high response rate for ages 50+ (Figure 2-1) as well as a disproportionately high response from males in Kamloops. In general, Kamloops and Merritt identified differing risk perceptions around the management of biosolids where Kamloops respondents demonstrated more neutral-accepting perceptions relative to Merritt respondents. Figure 2-1 Age Distribution: Census Data versus Survey Data. 28 General Knowledge, Attitudes and Actions When asked “What comes to mind when you think of biosolids?” respondents demonstrated general familiarity with the term (Figure 2-2). This aligns with the individual community responses reporting average familiarity to be within the range of “Somewhat Familiar” to “Moderately Familiar,” as demonstrate below Figure 2-2. Visual depiction of responses to "What comes to mind when you think of biosolids?" in Table 2-3. Table 2-3. Before receiving this survey, how familiar were you with the term biosolids? Kamloops Merritt How do you feel about Waste Management? (1 = Not Concerned; 5 = Very Concerned) For the ordered logistic regression analysis carried out to assess the twelve attitude statements, two questions asked in the general Not Concerned 4.7 % 0.0 % Slightly Concerned 11.9 % 5.0 % questions section were considered Somewhat Concerned 41.1 % 27.5 % along with the sociodemographic Moderately Concerned 27.2 % 30.0 % variables as independent variables. Very Concerned 15.1 % 37.5 % 3.5 Not Familiar 8.8 % Slightly Familiar 16.0 % 10.0 % concern for waste management goes Somewhat Familiar 27.4 % 17.5 % beyond the management of Moderately Familiar 39.1 % 60.0 % Extremely Familiar 8.8 % 10.0 % average 4.0 The first one assessed the average Before receiving this survey, how familiar were you with the term “biosolids”? (1 = Not Familiar; 5 = Very Familiar) respondents’ level of concern regarding waste management. This 3.2 2.5 % 3.7 question was included because wastewater residuals, as such this can be considered an independent factor. 29 Second, respondents were asked to identify their level of familiarity with the term biosolids prior to receiving the survey. These results are presented in Table 2-3. Both communities reported being somewhat to moderately concerned with waste management and somewhat to moderately familiar with Biosolids. However in general, Merritt respondents reported stronger responses to both questions. T-tests were performed to determine the difference between the two survey populations. Merritt respondents were determined to be significantly more concerned with waste management than Kamloops respondents (p=0.0058). Merritt respondents also reported to be significantly more familiar with the term biosolids (p=0.0201). This is a likely result of Merritt residents’ recent experience with application sites and proximity to biosolids projects, and the associated local media attention. Thoughts and Feelings In order to assess how emotions are influenced by a respondents’ familiarity with biosolids risks and management, the responses to the attitude statements were analyzed against the sociodemographic information, respondents self-ranked familiarity with biosolids and level of concern regarding waste management. Table 2-4 identifies the series of attitude statements, in the order which they were presented in the survey. The sentiment of the statement is also listed, in addition to the assigned community support factor. These factors ultimately represent the key inputs necessary to receive social support on potentially controversial natural resource projects. Sentiment was based on tone of the statement being positively or negatively framed and was used to determine how explanatory variables may respond to this framing. Community support factors were based on the following definitions as defined by Boutilier and Thompson in their conceptual model of social license to operate (Boutilier and Thomson 2011):  Legitimacy: Perception that the company/project offers benefit to the perceiver.  Trust: Willingness to be vulnerable to risk or loss through actions of another. Attitudes regarding the land application of biosolids were assessed for each community using a 5-point Likert scale, average responses are also reported in Table 2-4. The Likert scale 30 presents an equal number of positive and negative responses (Likert 1932), a mean response >3 indicates agreement with the statement and a mean response <3 indicates a disagreements with the statement. Neutral responses (mean = 3) suggests indifference, lack of comfort with personal level of knowledge, or a perceived lack of information on the topic. Legitimacy Kamloops respondents perceived greater value in the land application of biosolids relative to Merritt respondents. Kamloops respondents were more likely to agree with the positively framed questions and disagree with the negatively framed question. This is the reverse for responses from Merritt residents. Kamloops respondents generally agreed with the statement, “Biosolids are a valuable resource that should be used as a fertilizer,” this is in contrast to Merritt respondents who reported a general disagreement with the statement. These responses were paralleled for the statements, “Using biosolids as a fertilizer is better than incineration or landfilling” and “Using biosolids as a fertilizer in our community will bring economic benefits.” Conversely, Kamloops respondents were less likely to agree with this statement “The risks to public health of using biosolids as a fertilizer outweigh the benefits,” where Merritt respondents more likely to agree with the statement. Of the twelve attitude statements, Kamloops most strongly agreed with the statement, “Using biosolids as a fertilizer is better than incineration or landfilling,” suggesting the community supports productive uses of biosolids. Legitimacy - Positive Statements Results from the logistic regression for the Kamloops dataset indicate that the level of familiarity with the term biosolids significantly influences the responses to question S3Q1: “Biosolids are a valuable resource that should be used as a fertilizer”, where those who were more familiar with the term biosolids were more likely to agree that biosolids are a valuable resource (p=0.0005). Interestingly, although Merritt respondents reported being more familiar with the term biosolids, familiarity was not a significant variable for the Merritt dataset. The one marginally significant variable reported for S3Q1 for Merritt respondents was level of concern with waste management. It was found that those who were more concerned with waste management were less likely to agree with the statement (p=0.0826). 31 Table 2-4. Overview of thoughts and feelings questions variables and assigned sentiment and social capital indicator. Deviation from Neutral– Kamloops Response 0.62 (0.0000) Deviation from Neutral– Merritt Response -0.51 (0.0276) t-Test Comparison of Means - Kamloops and Merritt responses (p-value) 0.0000 Trust 0.81 (0.0000) 0.85 (0.0000) 0.8138 Positive Legitimacy 0.83 (0.0000) -0.32 (0.1760) 0.0000 4. The use of biosolids as a fertilizer makes me concerned about my surrounding environment Negative Trust 0.25 (0.0000) 0.95 (0.0000) 0.0005 S3Q5 5. Biosolids receive adequate treatment at the wastewater treatment plant to protect public health Positive Trust 0.25 (0.0000) -0.49 (0.0292) 0.0017 S3Q6 6. My family would be at a higher health risk if my neighbours applied biosolids to their land Negative Trust -0.15 (0.0101) 0.56 (0.0056) 0.0008 S3Q7 7. My family would be at a higher health risk if my neighbours applied animal manure to their land Negative Trust -0.66 (0.0000) -0.75 (0.0000) 0.5909 S3Q8 8. I trust government regulatory agencies to monitor the safe use of biosolids Positive Trust -0.12 (0.0556) -0.41 (0.0000) 0.0395 S3Q9 9. The odor emitted by biosolids is harmful to my health when breathed Negative Trust -0.05 (0.3569) 0.46 (0.0183) 0.0117 S3Q10 10. The risks to public health of using biosolids as a fertilizer outweigh the benefits Negative Legitimacy -0.38 (0.0000) 0.56 (0.0088) 0.0001 S3Q11 11. Using biosolids as a fertilizer in our community will bring economic benefits Positive Legitimacy 0.14 (0.0046) -0.63 (0.0004) 0.0000 S3Q12 12. Even if used properly, biosolids can still lead to land or water contamination Negative Trust 0.19 (0.0013) 0.49 (0.0234) 0.1718 Variable Description Sentiment Community Support Factor S3Q1 1. Biosolids are a valuable resource that should be used as a fertilizer Positive Legitimacy S3Q2 2. Not enough is known about biosolids Negative S3Q3 3. Using biosolids as a fertilizer is better than incineration or landfilling S3Q4 Note: Community responses were ranked on a Likert scale of 1-5 (1 = Strongly Disagree, 5 = Strongly Disagree) and are reported as mean response deviation from neutral (neutral response =3). P-value of test for neutrality (mu=3.0) are given in parenthesis. 32 For the Kamloops respondents, additional significant variables reported within the 95% confidence interval included those who identified as living on rural agricultural land (p=0.025) and those whose wastewater is managed by a municipal sewer system (p=0.0362) to be more likely to agree with the statement. This may suggest the general public is more trusting than perhaps those who are on septic systems and thus have the potential to be more impacted by land application projects. This assumes that those of the “general population” are towards the urban/suburban center and that those on septic system are in rural areas, where land application projects are more likely to take place. Female Merritt respondents were significantly less likely to agree with the statement, “Using biosolids as a fertilizer is better than incineration or landfilling” than males (p= 0.0308). This is consistent with the findings of Robison et al, where women were found to perceive higher health and safety risks regarding biosolids projects (Robinson et al. 2012). Those who were concerned with waste management (p= 0.0267) or have a completed a college diploma or trades school (p=0.0360) were also less likely to agree with the statement. Alternatively, for Kamloops respondents neither gender nor familiarity were significant factors. Those who were university graduates (p=0.0154) or earned an annual household income over $100,000 (p=0.0183) were more likely to agree with the statement. Legitimacy - Negative Statements For Kamloops respondents, income was found to be the most significant variable (p=0.0544) regarding the statement “The risks to public health of using biosolids as a fertilizer outweigh the benefits.” Those who earned an annual household income that ranged from $50,000$100,000, were less likely to agree with this statement. Age (p=0.0547), gender (p=0.0544) and education (p=0.0711) were also found to be marginally significant variables, where Kamloops respondents who are 65+ years old, female, or whose highest level of education is the completion of some college or trades school, were more likely to agree with the statement. An additional marginally significant variable highlighted that the more familiar Kamloops respondents were with the term biosolids, the more likely they were to disagree with this statement (p=0.0722). This is important when considering the role familiarity may play. Similarly, for Merritt respondents gender (p=0.0108), level of education (0.0285) and level of concern about waste management (p=0.0082) were found to be significant. Those who are from Merritt and are female, have completed college or trade school or are 33 concerned about waste management were more likely to agree with this statement. The significance of gender continues to support the notion that women perceive higher health and safety risks for biosolids projects. Trust Kamloops respondents displayed a higher level of trust regarding the land application of biosolids when compared to Merritt respondents. Kamloops respondents were generally more likely to agree with the positively framed questions and disagree with the negatively framed question than Merritt respondents. T-tests were performed to determine the difference between the attitudes of the two survey populations, interestingly three of the twelve statements were not found to be statistically different, all of which were negatively framed. Both communities reported to equally disagree with the statement, “My family would be at a higher health risk if my neighbours applied animal manure to their land” (p=0.5909). When assessing these responses against responses to the statement, “My family would be at a higher health risk if my neighbours applied biosolids to their land,” Merritt respondents’ agreement with this statement indicates that residents perceive a higher health risk when exposed to biosolids when compared to manure. This was not paralleled by Kamloops respondents, where although responses were generally in stronger disagreement to the statement regarding manure, weak disagreement with the biosolids exposure statement supports that the community may not identify a distinction between the health and safety risks from biosolids and manure exposure. Surprisingly, responses to the statements, “Not enough is known about biosolids” and “Even if used properly, biosolids can still lead to land or water contamination” were not considered to statistically differ between communities, reporting p-values of 0.8138 and 0.1718 respectively. “Not enough is known about biosolids” was also found to be the statement both Kamloops and Merritt reported the second strongest response to, with means of 3.81 and 3.85 respectively. This suggests that respondents may have an overall lack of comfort with their personal level of knowledge or that there is a perceived lack of information on the topic. Merritt respondents most strongly responded to the statement, “The use of biosolids as a fertilizer makes me concerned about my surrounding environment,” and although Merritt respondents were significantly more likely to agree, Kamloops respondents also generally 34 agreed with this statement. Similarly, both communities disagreed with the statement, “I trust government regulatory agencies to monitor the safe use of biosolids,” however Merritt respondents had a significantly stronger response than Kamloops respondents (p= 0.0192). Although Kamloops was found to be generally more trusting regarding biosolids perceptions, agreement from both communities with the statements “Not enough is known about biosolids” and “Even if used properly, biosolids can still lead to land or water contamination” and disagreement with “I trust government regulatory agencies to monitor the safe use of biosolids” demonstrate a general lack of trust in the current regulatory structure and scientific knowledgebase overall. Trust - Positive Statements For Kamloops respondents, there was only one significant variable identified for the statement, “Biosolids receive adequate treatment at the wastewater treatment plant to protect public health.” It was found that those who identified as living on rural agricultural land were significantly more likely to agree with the statement (p=0.0029). In contrast to this, Merritt respondents who were female (p=0.0241), had completed college, trade school (p=0.0081) or a university degree (p=0.0386), or were concerned about waste management (p=0.0074) were less likely to agree the statement. Interestingly, responses to “I trust government regulatory agencies to monitor the safe use of biosolids” reported conflicting results between the communities despite the aligned distrust in government oversight. Kamloops respondents who identified as living on rural agricultural land (p=0.0269) or who had completed a university degree or higher (p=0.0023) were significantly more likely to agree with the statement, this is in stark contrast with Merritt respondents where education was also found to be a significant variable, however those who completed a university degree or higher were more likely to disagree (p=0.0407) with the statement. Respondents who were concerned about waste management were also significantly more likely to disagree for both Kamloops (p=0.0536) and Merritt (p=0.0041). Kamloops responses from those who identified as living on rural agricultural land remain consistent, supporting the assumption that people with agricultural experience are more likely 35 Table 2-5 Section 3 Kamloops-Only Order Logit – Legitimacy: Positively Framed Statements Statement Gender ID Age5064 Age65+ Child EduPTC EduGTC EduUni Enviro RuralNF RuralAg MuniSewer BioMngt Inc50100 Inc100+ WasteAboriginal Mngt BioEd S3Q1 0.094 (0.237) 0.171 (0.308) 0.508 (0.369) 0.166 (0.265) -0.372 (0.356) -0.594* (0.322) 0.427 (0.314) 0.278* (0.166) 1.053* (0.610) 2.514** (1.121) 1.131** (0.540) 0.016 (0.241) -0.507 (0.320) 0.124 (0.366) 0.086 (0.865) -0.139 (0.102) 0.397*** (0.115) S3Q3 -0.083 (0.239) 0.038 (0.320) 0.264 (0.378) -0.038 (0.273) 0.392 (0.368) -0.218 (0.327) 0.775** (0.320) 0.167 (0.167) 0.506 (0.594) 1.032 (1.009) 0.509 (0.523) 0.003 (0.246) -0.123 (0.316) 0.867** (0.367) -0.393 (0.858) 0.014 (0.104) 0.059 (0.116) S3Q11 -0.289 (0.239) 0.491 (0.314) 0.543 (0.381) 0.311 (0.272) 0.330 (0.371) -0.059 (0.325) -0.111 (0.312) 0.124 (0.165) 0.640 (0.584) 1.504 (1.065) 0.168 (0.534) -0.220 (0.240) 0.114 (0.319) 0.589 (0.366) -0.444 (0.789) 0.058 (0.102) -0.048 (0.113) Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. Table 2-6 Section 3 Kamloops-Only Order Logit – Legitimacy: Negatively Framed Statements Statement ID Gender Age5064 Age65+ Child EduPTC EduGTC EduUni Enviro RuralNF RuralAg MuniSewer BioMngt Inc50100 Inc100+ S3Q10 -0.449* 0.365 (0.233) (0.302) 0.226 (0.255) 0.624* (0.346) 0.338 (0.311) -0.227 (0.163) -0.292 (0.564) -0.474 (0.515) 0.029 (0.239) 0.631** (0.319) 0.707* (0.368) -0.478 (0.305) -1.032 (1.014) Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. 0.188 (0.360) Aboriginal WasteBioEd Mngt 0.335 (0.752) 0.136 -0.204** (0.100) (0.113) 36 Table 2-7 Section 3 Kamloops-Only Order Logit – Trust: Positively Framed Statements Statement Gender ID Age5064 Age65+ Child EduPTC EduGTC EduUni Enviro RuralNF RuralAg MuniSewer BioMngt Inc50100 Inc100+ Aboriginal WasteMngt BioEd S3Q5 -0.381 (0.238) 0.010 (0.306) 0.321 (0.371) -0.137 (0.263) 0.549 (0.362) -0.084 (0.326) 0.333 (0.307) -0.075 (0.163) 0.131 (0.593) 3.037*** (1.019) 0.563 (0.557) 0.154 (0.240) -0.360 (0.326) -0.012 (0.372) -0.130 (0.898) -0.106 (0.102) 0.053 (0.112) S3Q8 -0.055 (0.230) 0.200 (0.302) 0.256 (0.375) -0.028 (0.266) 0.199 (0.350) 0.326 (0.309) 0.931*** (0.305) -0.164 (0.160) -0.467 (0.581) 2.092** (0.945) 0.132 (0.508) 0.151 (0.233) -0.301 (0.316) 0.211 (0.358) 0.531 (0.746) -0.195* (0.101) 0.013 (0.109) Inc50100 Inc100+ Aboriginal WasteMngt BioEd Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. Table 2-8 Section 3 Kamloops-Only Order Logit – Trust: Negatively Framed Statements EduPTC EduGTC EduUni Enviro RuralNF RuralAg MuniSewer -0.384 -0.450* (0.375) (0.267) -0.035 (0.355) -0.487 (0.319) -0.275 (0.310) -0.044 (0.171) 0.853 (0.659) -1.975* (1.024) -1.627*** -0.093 (0.600) (0.240) 0.067 (0.306) -0.127 (0.349) 0.490 (0.855) 0.363*** -0.176 (0.104) (0.116) 0.237 (0.299) 0.531 0.151 (0.368) (0.258) -0.024 (0.352) -0.141 (0.312) -0.352 (0.298) -0.279* (0.163) -1.173** -1.690* (0.578) (1.024) -1.126** -0.126 (0.507) (0.236) 0.084 (0.311) -0.281 (0.354) 0.329 (0.796) 0.379*** -0.002 (0.101) (0.111) 0.177 (0.231) 0.385 (0.299) 0.479 0.180 (0.357) (0.254) 0.341 (0.343) 0.795** (0.312) -0.037 (0.302) -0.329** -0.697 (0.164) (0.604) -2.039** -1.316** -0.175 (1.030) (0.530) (0.237) 0.338 (0.312) -0.079 (0.351) -0.020 (0.747) 0.379*** -0.178 (0.101) (0.111) S3Q7 0.298 (0.233) 0.542* (0.310) 0.916** 0.460* (0.373) (0.266) 0.564 (0.351) 0.317 (0.308) 0.487 (0.304) -0.094 (0.162) -1.022* (0.611) -0.077 (1.024) 0.091 (0.511) -0.069 (0.234) -0.329 (0.315) -0.271 (0.355) -0.962 (0.862) 0.359*** -0.146 (0.102) (0.109) S3Q9 -0.238 (0.235) 0.204 (0.299) 0.601 -0.340 (0.370) (0.262) 0.088 (0.355) -0.003 (0.317) -0.496 (0.306) -0.182 (0.174) -0.015 (0.600) -2.496** -0.152 (1.054) (0.490) -0.151 (0.239) 0.033 (0.312) -0.171 (0.354) 0.200 (0.810) 0.241** (0.105) -0.133 (0.109) S3Q12 0.086 (0.229) -0.315 (0.299) 0.127 -0.082 (0.364) (0.261) 0.030 (0.348) 0.556* (0.308) 0.106 (0.299) -0.275* (0.162) -0.297 (0.565) -2.504** -1.065** -0.315 (1.019) (0.512) (0.240) -0.006 (0.311) -0.528 (0.355) 0.737 (0.789) 0.224** (0.098) -0.085 (0.110) Statement ID Gender S3Q2 -1.033*** -0.447 (0.242) (0.317) S3Q4 -0.374 (0.231) S3Q6 Age5064 Age65+ Child Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. BioMngt 37 Table 2-9 Section 3 Merritt-Only Order Logit – Legitimacy: Positively Framed Statements Statement ID MuniSewer BioMngt Inc50100 Inc100+ NA1 0.905 (2.107) -1.283 (0.881) -0.967 (0.802) NA1 NA1 -0.836* -0.007 (0.482) (0.458) -1.711 (1.350) NA1 -2.566 (2.118) 0.032 (0.839) -0.787 (0.726) NA1 NA1 -0.885* -0.287 (0.475) (0.434) 0.705 (1.215) NA1 1.823 (1.820) -0.462 (0.824) 0.342 (0.742) NA1 NA1 -0.579 (0.426) 0.029 (0.406) MuniSewer BioMngt Inc50100 Inc100+ WasteAboriginal Mngt BioEd 1.553 (1.942) 0.178 (0.870) -0.257 (0.746) Gender Age5064 Age65+ Child EduPTC EduGTC EduUni Enviro RuralNF RuralAg S3Q1 0.993 1.713 (0.953) (1.374) 0.232 (1.837) NA1 NA1 -1.007 (1.046) -0.353 (0.972) -0.058 (0.500) -0.197 (1.442) S3Q3 2.040** 0.401 (0.944) (1.264) -2.624 (1.865) NA1 NA1 -2.037* (1.096) -0.276 (0.922) -0.156 (0.492) S3Q11 0.872 1.938 (0.826 ) (1.330) 1.486 (1.751) NA1 NA1 -1.078 (1.005) -1.909** -0.410 (0.880) (0.480) WasteAboriginal Mngt BioEd Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10 1 Variables did not cover enough respondents in the Merritt dataset. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. Table 2-10 Section 3 Merritt-Only Order Logit – Legitimacy: Negatively Framed Statements Statement ID Gender Age5064 Age65+ Child EduPTC EduGTC EduUni Enviro RuralNF RuralAg -2.425** -0.709 (0.951) (1.418) NA1 NA1 2.549** (1.164) 0.741 (0.919) -0.305 (0.503) 0.277 (1.359) S3Q10 1.905 (1.957) NA1 Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10 1 Variables did not cover enough respondents in the Merritt dataset. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. NA1 NA1 1.370*** -0.142 (0.519) (0.431) 38 Table 2-11 Section 3 Merritt-Only Order Logit – Trust: Positively Framed Statements Statement ID Gender Age5064 Age65+ Child EduPTC EduGTC EduUni Enviro S3Q5 1.969** 0.743 (0.873) (1.380) -0.966 (1.827) NA1 NA1 -3.176*** -1.976** 1.043* (1.200) (0.955) (0.534) -1.297 (1.266) S3Q8 0.813 0.665 (0.831) (1.256) -0.392 (1.727) NA1 NA1 -2.022* (1.127) -2.030** 0.637 (0.992) (0.505) -0.913 (1.245) MuniSewer BioMngt Inc50100 Inc100+ NA1 0.694 (1.827) -0.315 (0.812) 0.437 (0.783) NA1 NA1 -1.379*** 0.198 (0.515) (0.410) NA1 0.299 (1.797) 0.797 (0.871) 1.216* (0.726) NA1 NA1 -1.508*** -0.040 (0.526) (0.447) MuniSewer BioMngt Inc50100 Inc100+ RuralNF RuralAg WasteAboriginal Mngt BioEd Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10 1 Variables did not cover enough respondents in the Merritt dataset. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. Table 2-12 Section 3 Merritt-Only Order Logit – Trust: Negatively Framed Statements Statement ID Gender Age5064 Age65+ Child EduPTC EduGTC EduUni Enviro RuralNF RuralAg WasteAboriginal Mngt BioEd S3Q2 0.419 2.508** (0.738) (0.982) NA1 NA1 NA1 0.052 (0.994) -2.932*** -1.861*** 3.402** (1.024) (0.570) (1.433) NA1 2.585 (1.788) 1.622* (0.859) -2.552*** NA1 (0..944) NA1 1.5067** -0.2319 (0.5116) (0.456) S3Q4 -1.482 0.569 (0.927) (1.324) 1.209 (1.802) NA1 NA1 1.576 (1.115) 0.109 (1.052) -0.803 (0.501) 1.303 (1.334) NA1 1.168 (1.852) -0.203 (0.870) -0.854 (0.837) NA1 NA1 1.472*** 0.421 (0.500) (0.436) S3Q6 -0.951 0.864 (0.802) (1.309) 0.513 (1.670) NA1 NA1 1.882* (0.974) 0.722 (0.876) -0.879* (0.463) 0.773 (1.198) NA1 -0.885 (1.710) -0.017 (0.770) -0.493 (0.726) NA1 NA1 0.929** (0.416) -0.541 (0.415) S3Q7 -2.053** 1.673 (1.005) (1.460) 6.287*** NA1 (2.138) NA1 1.107 (1.145) 0.739 (0.849) -0.266 (0.566) 2.063 (1.640) NA1 6.778*** -0.644 (2.479) (0.875) 0.454 (0.804) NA1 NA1 -0.393 (0.507) 0.517 (0.462) S3Q9 -2.036** -1.103 (0.932) (1.317) -0.143 (1.805) NA1 NA1 -1.256 (1.068) -0.189 (0.921) -0.359 (0.484) -0.552 (1.552) NA1 -1.667 (1.967) 0.410 (0.879) -0.391 (0.718) NA1 NA1 1.376*** -0.076 (0.484) (0.417) S3Q12 -1.400 1.350 (0.863) (1.156) 2.398 (1.631) NA1 NA1 1.393 (0.953) 0.767 (0.834) -0.459 (0.462) 2.513 (1.437) NA1 1.669 (2.025) -0.374 (0.785) -0.738* (0.694) NA1 NA1 0.334 (0.393) Note: Logistic regression coefficients in log-odds units. Standard errors are given in parenthesis. *** p <0.01; ** p<.05; * p<0.10 1 Variables did not cover enough respondents in the Merritt dataset. Description of independent variables can be found in Table 2-1; Attitude statement details can be found in Table 2-4. 0.044 (0.414) 39 to understand and accept the practice of land application of biosolids as reported in the 2002 survey completed by Beecher et al (2004). Trust - Negative Statements Interestingly, for all statements identified as negative and informing trust, Kamloops respondents who identified as being concerned about waste management were significantly more likely to agree. For the Kamloops data, this trend is only observed with these negative statements and potentially implies the concept of loss aversion, where it is found that people tend to experience loss twice as painful as they experience gains and thus try to avoid a loss more than try to pursue a similar gain (Samson, Loewenstein, and Sutherland 2014). As described above, trust requires being vulnerable to risk or loss through actions of another, and framing statements in a way that poses potential harm to human health or contamination of the environment may warrant a stronger emotional response than a reciprocal positive statement. Consistent with both positively and negatively framed statements, Merritt respondents who identified as being concerned about waste management were also significantly more likely to agree with the majority of the attitude statements identified as negative and informing trust, suggesting that Merritt respondents concern for waste management may be closely tied to the community’s recent experience with application sites and proximity to biosolids projects and the associated local media attention. This supports the notion presented by Beecher et al. (2004) that public’s mind is a relatively blank slate regarding the knowledge of biosolids and that the public’s perception may be significantly influenced by their first introduction to the topic. When considering broad public awareness regarding biosolids is low (Beecher et al. 2004; Robinson et al. 2012; Youngquist et al. 2015; McCarthy and Loyo-Rosales 2015), community outrage and the resulting media attention has the potential to be the first introduction to general community members on the topic. Further to that, in alignment with the above results, Kamloops respondents who identified as living on rural agricultural land are significantly more likely to disagree with these negatively framed statements. This continues to support the notion that people with agricultural experience are more likely to understand and accept the practice of land application of biosolids. The statement, “My family would be at a higher health risk if my neighbours 40 applied animal manure to their land,” is the one exception where Kamloops respondents on rural agricultural land was not identified as significant. This statement however, was included as a control to assess how respondents perceive animal manure compared to biosolids. Consistent with above, Merritt respondents who are female were significantly more likely to agree with the statement. Gender was also found to be a significant variable for Kamloops respondents regarding the statement “Not enough is known about biosolids,” where females were significantly more likely to agree with the statement than males (p<0.0000). This continues to support the idea that women perceive higher health and safety risks. Additionally, it was found that those whose wastewater is managed by a municipal sewer system and are from Kamloops are significantly more likely to disagree with the majority of the negative trust related statements. This also supports the idea that the general public is more trusting than perhaps those who are on septic systems (assumed to be in rural areas) and may have the potential to me more impacted by biosolids land application projects. Obtaining Community Support To assess these results in context of social approval, we use the community support conceptual framework displayed in Figure 2-3. This framework highlights that not only does the community provide the necessary ongoing support as typically seen in SLO models (Boutilier and Thomson 2011; Hall et al. 2015; Thomson 2016; Gehman, Lefsrud, and Fast 2017), but also that the company/project seeks to obtain this support. Ultimately, it’s important to consider that the minimum requirements demanded by the community must not exceed the maximum that the proponent is willing to supply in order to move the project forward successfully. Common challenges often experienced in attempting to establish ongoing community support is public risk perceptions and transparency on risk management. It is found that risks associated with health, safety and environment can be difficult to effectively engage on because of the generally low level of public trust (Lincoln 2015). Further to this challenge, proponents are now faced with social media, where a potential vocal minority are offered a platform to publicly voice their differing expectations to a broad 41 audience (Gehman, Lefsrud, and Fast 2017). This proves to be important when taking into account the suggestion that public perception may be significantly influenced by their first introduction to the topic (Beecher et al. 2004). Social media could potentially make or a break a project if not engaged on proactively. When considering the roles of legitimacy and trust, it is suggested that legitimacy is necessary for acceptance, but trust is required for approval (Boutilier and Thomson 2011; Goven et al. 2012; Lincoln 2015). Boutilier and Thomson (2011) propose that legitimacy is a necessary but not sufficient condition for trust and that a weak community support may be Legal License to Operate Government monitoring and enforcement Government Regulation/ approval process Free Prior and Informed Consent First Nations Firm Community (Social Capital) Trust Legitimacy Demand to Obtain Community Support Support Supplied by Community Ongoing Community Support Figure 2-3 Community support conceptual framework. Non-First Nations 42 obtained with only legitimacy but this has the potential to fall through as stakeholders continue to take in new information. This is reflected in the three levels of community acceptance they propose: (1) Acceptance – basic level, where acceptance is considered a tentative willingness for the project to proceed; (2) Approval – established credibility, where stakeholder support is resistant to ideas projected by critics; and (3) Identification – full legitimacy and trust, where the community sees its future tied to the future of the project (shared interests) (Boutilier and Thomson 2011; Boutilier, Black, and Thomson 2012). It is worth considering that the basic level, “Acceptance,” may be more appropriately termed “Acquiescence,” as non-opposition does not necessarily imply acceptance. Further to this, Hall et al. (2015) suggest that there is evidence to support that a social gap between public support for the general goal of more “sustainable” practices and the level of local support for specific projects. While the general public remains favourable to the idea of new technologies, host communities are not as supportive, thus there may be socio-political acceptance and market acceptance, but community acceptance is still lacking (Hall et al. 2015). This proposed social gap is supported by Kamloops and Merritt responses to this survey, where it is observed that the community that is reportedly less impacted by biosolids projects, Kamloops, is more supportive of biosolids projects than Merritt, where the topic of biosolids has become a rather controversial issue. Additionally, it’s important to consider the legal license as an input into “Social Capital,” where when community members lose faith in the regulatory structure, increased pressure is placed on the project proponent to make up for this gap. This is one of the drivers of the beyond compliance approach, where expectations must be managed and the challenges of “perception is risk” are presented. Kamloops respondents provide a good example of what Boutilier and Thomson (2011) and Thomson (2012) refer to as the basic level of community acceptance. Kamloops respondents prove to be supportive of productive uses of biosolids, however response means for statements regarding trust don’t stray too far from “Neutral,” suggesting that these views may be easily reassessed as new information is received. This is demonstrated by Kamloops residents’ responses to the statement “The odor emitted by biosolids is harmful to my health when breathed” (p=0.3569) and “I trust government regulatory agencies to monitor the safe 43 use of biosolids” (p=0.0556), where responses were not found to significantly differ from neutral or where they were only marginally significantly different from neutral. This is further supported by the perceived lack of knowledge about biosolids. The opposition exhibited by Merritt residents demonstrates a clear lack of acceptance for biosolids land application projects. Merritt respondents generally perceived the land application of biosolids to offer unsuitable risk and a low level of value. As proposed above, without legitimacy, the project will not even make it to the basic level of community acceptance. In the case of Kamloops, where there’s the potential that legitimacy is somewhat established, weak project acceptance may be provided. Trust however, cannot be discounted. If trust is not established, there is a high probability of opposition within the host community. As a driver to go beyond compliance, Morrison (2014) proposes that two of the five following factors are salient, (1) Environmental impacts of firms product and process, (2) Customer power, (3) Customer interest, (4) Corporate/brand visibility and (5) Community pressure. In the case of biosolids in BC’s southern interior, these factors can be paralleled to (1) Environmental impacts of land application projects, (2) Host community power, (3) Host community interest, (4) Project visibility, and (5) Host community pressure. Perceived environmental impacts related to biosolids projects can very quickly escalate, and although the BC government indicates that the OMRR is designed to be protective of human health and the environment there exists a general distrust in the government’s oversight on land application projects to be safely practiced. Further to that, it was demonstrated that the communities feel that not enough is known about biosolids. Combining this with project visibility, where complaints about odours and reports of environmental spills bring negative attention to the project, weak community support may be obtained but could quickly deteriorate as community members begin to seek more information. If a host community has a strong negative experience, community interest and community pressure will continue to grow as projects continue to be proposed. And in the case of biosolids, where most developed nations are highly dependent on effective wastewater treatment, something must be done with the residuals. It is said that it takes a lot to get the public to care, but once they care it can be hard to shift that perception (Sandman 1993). 44 Again, this is significant when considering the potential for perceptions to be significantly influenced by an individual’s first introduction to the topic. This emphasizes the risk that biosolids managers take when choosing not to proactively engage with the host community on projects, particularly within this region. Host community power, interest and pressure are of particular interest with respect to this region. Within Kamloops and the broader Thompson Nicola Regional District (TNRD), workshops and working groups have recently been established to assess biosolids management options (Rothenburger 2018 May 4; Rothenburger 2018 May 25). While the TNRD has committed to assessing options to eliminate land application within the region, the Kamloops working group members have committed to an approach that will consider the economic, environmental and social impacts of different management options and establish a long term plan for the city’s biosolids – this approach doesn’t exclude the possibility of continued land application. These approaches are generally supported by the outcomes of this research, where the Lower Nicola Region of the TNRD has placed increasing pressure on all levels of government to move away from the practice of biosolids land application. Although pressure is growing in Kamloops, the opportunity to conduct more proactive engagement on different management practices still exists. Conclusions This research supports the notion that this beyond compliance approach is valuable for any potentially controversial natural resource project, such as with biosolids land application projects. The findings of this survey can be used to assist with designing stakeholder-centric engagement around potentially controversial natural resource projects. Although expectations of each community will differ, several general conclusions can be drawn to support addressing risk perceptions associated with management and regulation:  Merritt residents who, in general, reported to be more familiar with biosolids and subsequent related issues within their community, demonstrated significantly stronger attitudes opposing land application practices than the reportedly less familiar Kamloops residents. 45  Kamloops respondents who were generally more familiar with the term biosolids demonstrated significantly stronger attitudes towards support of the value biosolids offers as a fertilizer.  Kamloops residents who reported to be more concerned with waste management, demonstrated significantly stronger attitudes against biosolids land application when attitude statements are negatively framed.  While Merritt respondents reported significantly greater perceived health risks from exposure to biosolids than animal manure, Kamloops respondents generally disagreed that biosolids exposure would lead to increased health risks.  Kamloops residents who reported to live on rural agricultural land had significantly stronger attitudes towards acceptance of biosolids land application practices.  Women were found to generally perceive significantly higher health and safety risks, this was particularly emphasized within the Merritt community where attitudes may be emotionally influenced.  Based on the current knowledge base, neither community perceives there to be a strong enough body of knowledge on biosolids.  There is a general lack of trust in the government oversight for land application projects to ensure the safety of human health and the environment.  Kamloops respondents support the general idea of recycling biosolids but lack the necessary overall trust for a biosolids project to receive stable social acceptance.  Merritt respondents reported that the benefits of biosolids do not outweigh the perceived health and safety risks and that biosolids do not offer value as a fertilizer highlighting lack of overall community acceptance. 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Regional Science Policy & Practice 7:103–161. 49 Chapter 3 ASSESSING THE BENEFITS OF ALTERNATIVE USES OF BIOSOLIDS USING WILLINGNESS TO PAY Introduction and Relevance Within the Southern Interior of British Columbia (BC), there has been a growing resistance to biosolids land application projects. Biosolids, the nutrient-rich solids that are a by-product of wastewater treatment, have resulted in many community complaints within the Southern Interior region particularly centered on land application projects. In BC, biosolids are often used as a soil amendment for improving soils and plant growth (CCME 2012; McCarthy and Loyo-Rosales 2015). The opposition to land application projects within select community groups has resulted in increased pressures on government and biosolids managers to implement socially acceptable projects in a growingly contentious culture. The Canadian Council of Ministers of the Environment (CCME) encourages the beneficial use of municipal biosolids, while maintaining protection of the environment and human health. Beneficial management includes practices such as composting, agricultural land application and combustion for energy. While biosolids land application projects continue to be subject to questions and concerns, not only do we need to understand how to most effectively address the differences between the public perception of biosolids and the promotion of the safety and sustainability of current waste management practices, but consideration needs to be given to alternate beneficial use practices and the resulting social implications. Social science literature has demonstrated the important role social trust plays in societal judgments about technological risks and benefits, and subsequent views on acceptability of technologies (Slovic 1987; Slovic 1993; Beecher et al. 2005; Wu, Wolsink, and Bu 2007; Eggers et al. 2011). Biosolids managers have expressed particular frustration around the concept of “perception is reality,” where concerns are raised about anything that might be disposed of down the drain that may potentially impact biosolids quality (Beecher et al. 2004). Social science research has indicated there exists a considerable gap in risk perception between the technical “experts” and the lay public, highlighting that people who regard 50 themselves as “expert” tend to perceive a lower risk about that topic, whereas non-experts will perceive a higher risk (Neil, Malmfors, and Slovic 1994; Slovic et al. 1995; Beecher et al. 2004; Beecher et al. 2005). It is worth considering that public risk perceptions may also act as a surrogate for other social-political concerns (Slovic 1987). There have been a limited number of surveys conducted to understand biosolids management preferences in communities with minimal engagement on biosolids issues. One of the key studies on this topic is the 2002 Biosolids Public Knowledge and Perception Survey, where it was reported that one of the most important findings of the survey is that the public mind is a relatively blank slate regarding the knowledge of biosolids suggesting that the public’s perception of biosolids may be significantly influenced by their first introduction to the topic (Beecher et al. 2004). This is significant given the low level of public awareness regarding biosolids management. Highlighting the influence community opposition can have, Robinson et al. (2012) conducted a study in south-eastern USA assessing attitudes and risk perceptions of two communities that utilize the land application of biosolids as part of their waste management strategies, Amelia County and Knoxville, Tennessee. It was found that the Amelia County residents, who had reported many community complaints, responded with stronger attitudes against biosolids land application than Knoxville residents. Highlighting some of the challenges in effective community engagement, Younquist et al. (2015) found that there was a lack of overall community participation when exploring community engagement strategies around biosolids management in the town of La Conner in Skagit County, Washington, suggesting that biosolids management may be a topic people do not see as a relevant issue. Estimating the external costs of the land application of biosolids is difficult because of the non-market nature of environmental goods, such as clean air or clean water. External costs of land applied biosolids could include the cost of the number of community concerns presented in Chapter 1, such as the cost of impacts on an individual’s ability to enjoy their surrounding environment or reduced property value resulting from proximity to land application projects. Economists often use the contingent valuation method (CVM) for valuations of these nonmarket goods. CVM enables the researcher to directly observe the relationship between an economic decision and particular non-market goods (Carson 2000). 51 Through this research we attempt to measure the benefits of alternative uses of biosolids in dollar values at the individual level, which can then be aggregated to the community level. By using CVM, we determine the willingness to pay (WTP) of local residents to support a proposal to use biosolids generated from their own community as a fuel for energy production as an alternative to using it for land application projects. Willingness to pay for alternative biosolids management practices can be used as a surrogate for willingness to pay to divert biosolids from land application. Thus this research estimates indirectly the perceived external cost of land applied biosolids. Additionally, by proposing an alternative method of biosolids management, it is reinforced that biosolids are a product that communities need to effectively manage long-term. This research aims to offer policy makers, regulators, and biosolids management tools for valuing changes in biosolids management practices, ultimately supporting the implementation of publicly successful biosolids management programs. Methods Sample Selection and Survey Delivery Please see discussion on sample selection and survey delivery in Chapter 2. Survey Design For detailed discussion on survey design, please see Chapter 2. For the purpose of this chapter, I focus on results from sections one, two and four. Section one captured general sociodemographic information, inclusive of gender, age, income, education level, and description of residence (urban/rural). Given the importance of demographics to this research, this section was placed in the beginning to promote completeness of responses (Teclaw, Price, and Osatuke 2012). A subsection of the data from section two was used for to construct estimates of WTP, this included respondents level of familiarity with biosolids, level of comfort regarding the use of biosolids as a fertilizer within 52 their community, and level of concern regarding waste management as potential explanatory variables. Figure 3-1 Section 4: Biosolids Management, willingness to pay questions Section four was designed as an assessment for alternative uses of biosolids management. Respondents were asked if they would support a proposal to use biosolids generated from their own community as a fuel for energy production as an alternative to using it as a fertilizer if it meant that there would be a municipal tax increase (Figure 3-1). Using contingent valuation methodology (CVM), we attempt to measure the benefits of alternative uses of biosolids in dollar value at the individual level, which can then be aggregated to the community level. Contingent Valuation and Empirical Analysis Due to the opposition to the land application of biosolids experience within the region, in section 4 we attempt to assess an alternative use of biosolids management using CVM. Contingent valuation is a common survey method used to place monetary values on goods and services not bought or sold in the market place (Carson 2000; Boyle 2003; Androkovich et al. 2008). There are three classifications of elicitation methods in the design of CVM: open-ended, payment card, and dichotomous choice. At the basic level, dichotomous choice 53 represents a two cell payment card (yes or no to the proposed dollar value), while open-ended CVM has an infinite number of cells (no restriction on the dollar value reported). Using dichotomous choice CVM, a participant would be presented a proposal and asked whether or not they will support the proposal if it meant they had to pay a set dollar value, whereas open-ended CVM would present the same proposal but directly ask participants how much they are willing to pay, not leading them to any specific dollar amount. It is well documented that mean WTP from dichotomous choice CVM generally exceeds that from open-ended approaches (Boyle 2003; Androkovich et al. 2008). There are arguments made against all three question formats, open-ended CVM are hard to answer but dichotomous choice CVM pose a “take it or leave it” approach telling us limited information about the distribution. Dichotomous choice CVM is known to be subject to bias resulting from yea saying, where respondents may say yes to an amount even though the their true willingness to pay is less than the amount asked about, and anchoring, where the proposed dollar amount may serve as a reference point and influence respondents subsequent judgments about value. Similarly, payment card CVM results in potential biases from anchoring (i.e. range and end point bias) (Carson 2000; Boyle 2003; Androkovich et al. 2008). Given the relatively low public awareness on biosolids management practices, payment card CVM was selected to promote survey response and to gain information about the broad distribution. Respondents were asked if they would support a proposal to use biosolids generated from their own community as a fuel for energy production as an alternative to using it as a fertilizer if it meant that there would be a municipal tax increase. Bid options were presented at $10, $20, $50, $100, ≥$200. If respondents were not willing to pay, they were asked to select one of the following reasons: (1) Taxes are already too high; (2) It is not fair to expect my household to have to pay; (3) I cannot afford a tax increase; (4) I do not oppose land application; (5) Biosolids are a waste product that should be landfilled. Respondents that identified they felt biosolids were “a waste product that should be landfilled,” were then asked about supporting an alternate proposal to landfill biosolids if it meant that there would be a municipal tax increase. This second component was filled out by many respondents unnecessarily, as such, the landfill component was not assessed and is not further discussed in this report. Descriptive statistics were generated for all questions. 54 Table 3-1. Variables used in the Tobit 2-step Procedure Variable Gender Name Gender Age (base case: Age 18-34) Age3549 Age5064 Age65+ Description Gender of the Respondent (1 = Male, 0 = Female) Respondents who are of the age of 35-49 years old (1 = Yes, 0 = No) Respondents who are of the age of 50-64 years old (1 = Yes, 0 = No) Respondents who are of the age of 65 years or older (1 = Yes, 0 = No) Children Child Respondents who have children currently living at home (1= Yes, 0 = No) Education (base case: highest level of education attained college or trade school graduate) EduUni Respondents whose highest level of education is university (bachelors degree) (1 = Yes, 0 = No) Respondents whose highest level of education is post graduate studies (1 = Yes, 0 = No) Environmentalist Enviro Respondents opinion of how applicable the term "Environmentalist" applies to them (1 = Strongly Disagree, 5 = Strongly Agree) Location (base case: residents live in Merritt) Kam Respondents whose residence was located in Kamloops (1 = Yes, 0 = No) Community Biosolids Management BioMngt Respondents who know how Biosolids are managed in their community ( 1 = Yes, 0 = No) Income (base case: respondents for whom annual household income was less than $75,000) Inc75100 Respondents for whom annual household income was in the range $75,000 to $100,000 (1 = Yes, 0 = No) Inc100+ Biosolids Familiarity BioEd Waste Management WasteMngt Biosolids Fertilizer Fertilizer Respondents for whom annual household income was $100,001 or more (1 = Yes, 0 = No) Respondents opinion of how familiar they were with the term "Biosolids" prior to receiving the survey (1 = Not Familiar, 5 = Extremely Familiar) Respondents level of concern regarding Waste Management (1 = Not Concerned, 5 = Very Concerned) Respondents level of comfort regarding the use of Biosolids as a fertilizer within their community ( 1 = Very Uncomfortable, 5 = Very Comfortable) EduGrad 55 For an estimate of aggregate individual household willingness to pay, individual household willingness to pay was related to explanatory variables in a manner that is consistent with CVM, inclusive of income. StataSE 15 was used to construct our most conservative WTP estimates. Those who were not willing to pay and selected, “taxes are already too high” or “it is not fair to expect my household to have to pay” were considered protest responses. These responses are important to consider, as WTP data contains an inherent selectivity bias. In contingent valuation surveys, there is typically a proportion of respondents who are not willing to pay to support a proposal for some attribute of a particular environmental good; a respondents’ attitude toward paying for the good may manifest in protest responses as a reaction to higher prices and/or methodological factors (i.e. tax increase). In addition to that, respondents attitudes toward the behavior of paying for the public good in question, may contribute to the decision to pay independent of other explanatory variables, such as the price of the intervention, household income, or selected elicitation method the CV survey (Heckman 1976; Heckman 1979; Carson 2000). In order to correct the estimated WTP for selectivity bias, we followed a two-step Heckman procedure. This included running a probit regression to estimate the participation equation, from which we calculated the inverse mills ratio and included this series as a variable in the WTP estimation to correct for selectivity bias. The probit regression was run against explanatory variables reported Chapter 2 of this thesis, as well as in previous related studies (e.g Beecher et al. 2004; Robinson et al 2012). This included gender, community, education level, and level of comfort with biosolids as a fertilizer (shown in Table 1). The first step of the Heckman procedure is to estimate a model that determines the propensity of the respondent to submit a non-protest response as a function of a set of socio-economic variables. Namely, 𝑦𝑖∗ = 𝑥′𝑖 𝛽 + 𝜀𝑖 where 𝑦𝑖∗ is a latent variable which reflects the propensity of the respondent i to submit a nonprotest response and 𝑥′𝑖 is a 1xk vector of k independent variables of the ith observation, i=1 to n, that may influence an individual’s submission of a non-protest response and β is kx1 56 vector to be estimated which reflects the impact of changes in x on 𝑦𝑖∗ and 𝜀𝑖 is an identically and independently distributed stochastic error term with mean zero. Since 𝑦𝑖∗ is unobservable, we use a dummy variable to observe response as follows: 𝑦𝑖 = 1 𝑦𝑖 = 0 𝑖𝑓 𝑦𝑖∗ > 0 𝑖𝑓 𝑦𝑖∗ < 0 And estimate the relationship using the probit model: prob(𝑦𝑖 = 1| 𝑥𝑖 ) = Φ (𝑥𝑖 ′𝛽) Where prob indicates a probability function where the respondent either submits a nonprotest response (𝑦𝑖 = 1) or a protest response (𝑦𝑖 = 0) and Φ is the cumulative distribution function of the standard normal distribution. From the above participation equation, we then calculated the inverse mills ratio, λi, using the following: 𝜆𝑖 = 𝜙(𝑥𝑖 ′𝛽⁄𝜎) Φ(𝑥𝑖 ′𝛽⁄𝜎) Where ϕ and Φ represent the probability density and distribution functions of the standard normal distribution, and σ is the standard error. The inverse mill’s ratio is used as a control variable in the willingness to pay equation to account for the selectivity bias. The next step is to estimate the willingness to pay equation pay for alternative biosolids management practices by including the inverse mills ratio. However, there is another problem in the second stage that needs to be dealt with and that is censoring. Censoring in the data is present due to the truncation at zero – it is worth considering that those who selected “I do not oppose land application” or “Biosolids are a waste product that should be land filled” may have a negative willingness to pay. The willingness to pay variable is censored at zero not allowing negative willingness to pay to be observed amongst the non-protest responses. If the survey allowed negative willingness to pay to occur, the respondent could have responded to agree with the alternative use of biosolids. Since the survey excluded such a possibility, negative values are not observed in the sample and this leads to the censoring problem. Usage of the ordinary least squares regression will lead to biased and inconsistent estimated coefficients, abstracting from the moment from the selectivity problem, since the distribution of the error term is truncated and 57 thus depends on the parameters, the explanatory variables as well as the variance of the error term. The censoring problem can be dealt with Tobit’s regression method. The Tobit model can be represented by the following system and includes the inverse mills ratio to account for the selectivity problem. 𝑤𝑡𝑝𝑖∗ = 𝑧𝑖′ 𝛾 + 𝜌𝜎𝜆𝑖 + 𝑢𝑖 with 𝑤𝑡𝑝𝑖 = 0 𝑖𝑓 𝑤𝑡𝑝𝑖∗ ≤ 0 𝑤𝑡𝑝𝑖 = 𝑤𝑡𝑝𝑖∗ 𝑖𝑓 𝑤𝑡𝑝𝑖∗ > 0 Where 𝑤𝑡𝑝𝑖∗ is the unobservable (latent) willingness to pay of the ith observation, 𝑧𝑖′ is a 1xg vector on the g independent variables some of which can be the same as in the 𝑥𝑖′ which is used in the probit regression, 𝛾 is a gx1 vector of parameters to be estimated, 𝑢𝑖 is a well behaved (i.e., identically and independently distributed) random error term with mean zero and constant variance, and 𝑤𝑡𝑝𝑖 is the ith observed value of willingness to pay. Community was found to be a significant factor for both the participation equation and willingness to pay, as such, WTP was estimated separately for the individual communities as well as for the entire sample. This was done by using the variable means for the individual community observations, as well as for the variable averages for the entire sample (not just Tobit sample). Results and Discussion As discussed in Chapter 2, Kamloops and Merritt were selected for this survey based on the recent significance of biosolids within the Thompson Nicola Regional District, and Princeton due to the community’s previous experience with biosolids projects. A total of 423 surveys were returned (including 2 blank) for a 22% return rate. Some surveys were only partially completed but still contained usable data for some questions, this information was included in the results. A total of 421 surveys were used in the final analysis. Response rates for Kamloops and Merritt were 22 and 24 percent respectively; no survey responses were received from Princeton (Table 3-2). The lack of survey response from Princeton suggests 58 that this may not be a significant topic within the community, Princeton is not further discussed in this paper. In general, Kamloops and Merritt identified differing risk perceptions Table 3-3 Community response rates based on 423 surveys. Community Number Mailed Number Returned Community Response Rate 1761 173 66 382 41 0 22% 24% 0% Kamloops Merritt Princeton around the management of biosolids. Kamloops respondents were generally more accepting toward the practice of land application than Merritt respondents. Respondents were asked if they were willing to pay to support a proposal to use biosolids generated from their own community as a fuel for energy production as an alternative to using biosolids for land application projects if it meant that there would be a municipal tax increase. Of the 423 respondents, 388 responded to the WTP questions, where 43.6% of respondents (173) were willing to pay. These results are shown in Table 3-3. Of the Table 3-2 Willingness to Pay Responses Total Count % Kamloops Count % Merritt Count % Total respondents willing to pay 173 43.6 153 42.3 20 54.1 Total respondents not willing to pay 224 56.4 209 57.7 17 45.9 75 35.7 72 34.4 7 41.2 b. It is not fair to expect my household to have to payP 15 7.1 15 7.2 2 11.8 c. I cannot afford a tax increase 26 12.4 28 13.4 3 17.6 85 40.5 83 39.7 5 29.4 9 4.3 11 5.3 0 0.0 Respondents Not Willing to Pay – Reasons: a. Taxes are already too highP d. I do not oppose land application e. Biosolids are a waste product that should be landfilled P Denotes protest response. 59 respondents not willing to pay, 42.9% were considered protest responses. It’s also worth noting that 40.5% of those not willing to pay identified as not opposing land application. Communication from local community groups expressing opposition to biosolids land application practices identified using biosolids to generate energy as a preferred management practice. The BC MOE have indicated that all practices that transform biosolids to an energy product – incineration (low-grade coal), pyrolysis (bio-oil or py-gas), and gasification (syngas), are net-negative with regards to economics (BC MOE 2016). These survey results help support if there exists an interest from the surveyed communities to support the increased cost of these alternative management practices in order to divert biosolids from land application. Factors Determining the Likelihood of a Nonprotest Response The results reported in Table 3-4 indicate that respondents who reported as being concerned about waste management were more likely to submit a nonprotest response. This suggests concern for waste management may be directly linked with an individual’s concern with biosolids Table 3-4 Selection Equation (Probit model with nonprotest as dependent variable) management, and those who express interest in alternative biosolids management practices are more likely to submit a nonprotest response. Variables Probit Estimated Coefficients Gender -0.206 (0.156) WasteMngt 0.144** (0.0646) EduUni 0.605*** (0.199) EduGrad 0.429* (0.233) Fertilizer 0.152*** (0.0589) Constant -0.289 (0.331) significant variable. Those who reported having a Observations 369 bachelor’s degree or graduate degree, were more Standard errors in parentheses; *** p<0.01, ** p<0.05, * p<0.1 Alternatively, those who expressed comfort with using biosolids within their community as a fertilizer are more likely to submit a nonprotest response. This may be reflected in the proportion of respondents who indicated “I do not oppose land application” as an explanation to why they were unwilling to support the alternative to biosolids land application proposal. Additionally, education level was found to be a 60 likely to submit a nonprotest response. This finding is consistent with contingent valuation studies (Halstead, Luloff, and Stevens 1992). Determinants of Willingness to Pay For comparative purposes, factors determining willingness to pay were estimated using the Tobit model for both the 2-step procedure and the standard Tobit regression. The 2-step procedure involved generating the Inverse Mills Ratio (IMR) series from the participation equation, and running the Tobit model including IMR variable to correct for selection bias. Table 3-5 Tobit model with Willingness to Pay as the Dependent Variable. The IMR was not found to be a significant WTP-Tobit (2-Step) WTP-Tobit (standard) not significant within this dataset. This is Gender -9.151 (8.177) -7.981 (7.887) WasteMngt 13.72*** (3.825) 13.03*** (3.605) Inc75100 18.99** (9.119) 17.49** (8.898) Inc100+ 19.56* (10.06) 19.13* (9.982) willingness to pay. This is consistent with Kam -30.39** (13.52) -32.81** (12.28) expected result was the influence of the BioEd -3.325 (3.694) -3.989 (3.653) 21.75 (29.11) - -12.83 (30.12) 1.485 (23.05) Variables variable, suggesting that selection bias is supported by the minimal difference MillsRatio Constant Observations between the estimated coefficients of the two regressions. As expected, an increase in household income resulted in an increase in contingent valuation studies. Another waste management variable. As level of concern for waste management increased, willingness to pay increased. This supports that concern for waste management is directly related to concern for biosolids management. 261 Standard errors in parentheses; *** p<0.01, ** p<0.05, * p<0.1 Community was found to be a significant determinant of willingness to pay, where Kamloops respondents were willing to pay significantly less than Merritt respondents. This is a likely result of Merritt residents’ recent experience with application sites and proximity to biosolids projects, and the associated local media attention. This is in alignment with the 61 Figure 3-2 Nonprotest response distribution – Kamloops and Merritt. results discussed in chapter 2, where Merritt respondents demonstrated significantly stronger attitudes opposing land application practices than Kamloops residents. Willingness to Pay Of the nonprotest responses, 173 (43.6%) were willing to accept some increase in their households’ yearly income taxes to support a proposal to use biosolids generated from their own community as a fuel for energy production as an alternative to using biosolids for land application projects (distribution of nonprotest responses shown in Figure 3-2). Due to the significance of community in determining willingness to pay, estimates were generated based on individual communities. The raw mean annual household willingness to pay for nonprotest respondents for Kamloops and Merritt was Can$25.55 and Can$60.38, respectively. These estimates are the least conservative, not accounting for selection bias or truncation at $0. A second more conservative estimate of household willingness to pay was obtained by including protest responses with a willingness to pay of zero. This resulted in mean annual household willingness to pay for Kamloops and Merritt respondents of Can$19.13 and Can$41.32, respectively. A final, and even more conservative, estimate of willingness to pay was based on the 2-step Tobit procedure outlined above. An estimate of expected individual community household willingness to pay was generated by substituting the mean values of the explanatory variables 62 for each community. This resulted in mean annual household willingness to pay for Kamloops and Merritt respondents of Can$5.46 and Can$40.20, respectively (Table 3-6). For comparative purposes we included the Table 3-6 2-Step Tobit Procedure – WTP estimate. WTP Kamloops Coefficient 5.46 95% Confidence Interval -3.19 14.11 40.20*** 15.32 65.09 10.90*** community. Kamloops household to not significantly differ from Cad$0 once corrected for truncation at zero (12.63) Combined highlighting the significant influence of willingness to pay was ultimately found (4.39) Merritt combined sample estimate of Can$10.90, 2.849 (4.09) Standard errors in parentheses; *** p<0.01, ** p<0.05, * p<0.1 18.95 (95% confidence interval spans Cad$0). This indicates that there are some individuals that may have a negative willingness to pay. It is worth considering that although aggregated household willingness to pay within the community of Merritt does not generate a large enough increase in tax revenue to offset a transition in biosolids management as proposed (2,275 households at $40.20 per household = Cad$91,455 annual tax revenue), respondents were willing to accept a 21% increase in annual tax rates related to municipal sewer systems (when compared against single family residential dwelling sanitary sewer rates) (City of Merritt 2016). Comparatively, a significant increase. Willingness to pay for alternative biosolids management practices can be used as a surrogate for willingness to pay to divert biosolids from land application. Thus this research indirectly estimates the external cost of applying biosolids to land application. Assuming that an individual will not accept what is viewed as an unnecessary tax rate increase, those who support the proposed biosolids energy project may view the land application of biosolids as an undesirable practise – while 40.5% of those not willing to pay (22.3% of total respondents) identified themselves as “not opposing land application,” it can be anticipated that the 43.6% of total respondents supporting the proposal would prefer to see biosolids managed in a manner alternative to land application. The intent of this research is not to specify one management practise as better than another, but rather to highlight there are 63 perceived external costs within select communities resulting from the current management systems in place that are not well accounted for. It is also worth noting that, although research suggests that there may be no significant external costs experienced by the Kamloops-area respondents (willingness to pay not significantly different from Cad$0), there are individuals within the Kamloops area that have demonstrated a strong opposition to land applied biosolids. If opposition continues to grow, there’s potential for this attention to be community member’s first introduction to the topic. This is an important point when considering relatively low public awareness about biosolids management and the significant influence first introductions to a topic can have. Without increasing public engagement and education, the distribution could quite readily shift. Conclusions By using contingent valuation methodology, we determined the willingness to pay of local residents to support a proposal to use biosolids generated from their own community as a fuel for energy production as an alternative to using it for land application projects if it meant that there would be a municipal tax increase. These results can be used to support whether there exists an interest from the surveyed communities to support the increased cost of these alternative management practices in order to divert biosolids from land application projects Factors underlying public support for willingness to pay for alternative biosolids management practices were consistent with contingent valuation studies on other topics, where those with higher education were less likely to submit a protest response and those with higher a household income were willing to pay more. Consistent with our overall findings from the “Biosolids: Community Engagement and Risk Perception” survey, level of concern for waste management and community significantly influenced willingness to pay. Those who were concerned about waste management were willing to pay more to support alternative biosolids management strategies, suggesting concern for waste management is directly linked to concern for biosolids management. Merritt respondents demonstrated stronger attitudes opposing the land application of biosolids than Kamloops respondents, where Merritt respondents demonstrated a willingness to pay of Can$40.20 per household 64 and Kamloops respondents demonstrated a willingness to pay that was not significantly different from Can$0. It is important to consider that willingness to pay for alternative biosolids management practices can be used as a surrogate for willingness to pay to divert biosolids from land application. As such, this research indirectly estimates the perceived external cost of applying biosolids to land application. It finds that in Kamloops there may be no perceived external costs but in the neighboring city of Merritt there are. References Androkovich R, Desjardins I, Tarzwell G, Tsigaris P. 2008. Land Preservation in British Columbia: An Empirical Analysis of the Factors Underlying Public Support and Willingness to Pay. Journal of Agricultural and Applied Economics 40:999–1013. BC MOE. 2016. BC Minitry of Environment. [accessed 2017 Jan 7]. https://news.gov.bc.ca/releases/2016ENV0017-000513 Beecher N, Connell B, Epstein E, Filtz J, Goldstein N, Lono M. 2004. Public Perception of Biosolids Recycling: Developing Public Participation and Earning Trust. Water Environment Research Foundation. Beecher N, Harrison E, Goldstein N, Mcdaniel M, Field P, Susskind L. 2005. Risk Perception, Risk Communication, and Stakeholder Involvement for Biosolids Management and Research. 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Slovic P, Malmfors T, Krewski D, Mertz CK, Neil N. 1995. Intuitive Toxicology II: Expert and Lay Judgments of Chemical. Risk Analysis 11:683–696. Teclaw R, Price MC, Osatuke K. 2012. Demographic Question Placement: Effect on Item Response Rates and Means of a Veterans Health Administration Survey. Journal of Business and Psychology 27:281–290. Wu R, Wolsink M, Bu MJ. 2007. Social acceptance of renewable energy innovation : An introduction to the concept. Energy Policy 35:2683–2691. Youngquist CP, Goldberger JR, Doyle J, Jones SS. 2015. Public involvement in waste 66 management research and decision-making : A case study. Regional Science Policy & Practice 7:103–161. 67 Chapter 4 RESEARCH SUMMARY AND MANAGEMENT IMPLICATIONS As our global population continues to grow, discussions on the need to move towards sustainable waste management are going to continue to come to the forefront. Being that wastewater residuals are an unavoidable aspect of modern day society, these conversations need to consider topics such as biosolids management. Sustainable solutions need to establish not only economically feasible and environmentally sound practices, but practices that are socially just. In order to do that, we need to understand how much people know about the topic, existing perceptions and what impacts an individual’s attitudes. Information sharing, both at the local- and global-scale, is going to continue to play a large role in individual perceptions. Modern day information sharing platforms via internetenabled technology (News Websites, YouTube, Wikipedia, Facebook, LinkedIn, Twitter) allows for unmediated conversations between an array of widespread individuals at an almost instantaneous rate. When it comes to social media, anyone can share information, criticize issues, and connect with like-minded individuals (Beecher et al. 2004; Gehman, Lefsrud, and Fast 2017). This proves to be important when considering the generally low level of public awareness regarding biosolids management and that public perception may be significantly influenced by their first introduction to the topic (Beecher et al. 2004). Social science literature has demonstrated the important role social trust plays in societal judgments about technological risks and benefits, and subsequent views on acceptability of technologies (Slovic 1987; Slovic 1993; Beecher et al. 2005; Wu, Wolsink, and Bu 2007). Biosolids managers have expressed particular frustration around the concept of “perception is reality,” where concerns are raised about anything that might be disposed of down the drain that may potentially impact biosolids quality (Beecher et al. 2004). There exists processes for engaging concerned or impacted communities and other stakeholders to understand and review options regarding potentially controversial natural resource projects, but there must be a determinant to trigger proponents to pursue this proactive measure. Understanding the role that social media, and more broadly, the internet plays in the dissemination of information will prove to be critical for achieving wide-spread acceptance of such projects. Proponents for biosolids land application projects will need to 68 recognize the potential for community outrage given the public’s lack of understanding of biosolids management, and more broadly, their disconnection and perhaps general lack of interest on how wastewater is managed. The overarching goal of this research was to understand how to effectively address the gap between the public perception of biosolids and the promotion of the safety and sustainability of current waste management practices, aiming to support socially accepted biosolids management programs. This included understanding factors that influence acceptance/opposition of current biosolids management practices and identifying the perceived external costs of biosolids land application projects. Research Summary General Knowledge and Attitudes This research assessed the community risk perceptions of biosolids management in Kamloops and Merritt against the overarching concepts of Social License to Operate (SLO) as a framework to understand how to most effectively address the difference between the public perceptions of biosolids and the promotion of the safety and sustainability of current waste management practices. The outcomes of this research support the notion that the “beyond compliance” approach may be valuable for any potentially controversial natural resource project, such as with biosolids land application projects. The communities of Kamloops and Merritt are relatively close together, less than 100 km, so it can be assumed that community members are exposed to a similar level of media coverage on the topic of biosolids management. Despite the proximity of Kamloops and Merritt, clear differences were demonstrated between the individual communities regarding level of familiarity and acceptance for biosolids land application projects. As previously discussed, this was an anticipated result of Merritt residents’ recent experience with application sites and proximity to biosolids projects, and the associated local media attention. An additional consideration is that biosolids management is a topic people do not want to think about or do not see as a concern (Youngquist et al. 2015), and that achieving effective community input on the matter can be challenging. 69 In general Merritt residents reported to be more familiar with biosolids and subsequent related issues within their community than Kamloops respondents, and demonstrated significantly stronger attitudes opposing land application practices. Although familiarity with biosolids was not found to be a significant variable for Merritt respondents, Kamloops respondents that did report a higher level of familiarity with the term demonstrated significantly stronger attitudes towards support of the value biosolids offers as a fertilizer. Interestingly, it was found that Kamloops respondents who reported to be more concerned with waste management, demonstrated significantly stronger attitudes against biosolids land application when attitude statements were negatively framed. This was not consistent with Merritt respondents, where respondents from Merritt who identified as being concerned about waste management generally disagreed with positively framed statements and agreed with negatively framed statements. This suggested that for the Merritt respondents, waste management was likely directly related to concern for biosolids management. Although this relationship of waste management and biosolids management would exist for Kamloops respondents too, the pattern demonstrated with the negatively framed statements suggested the concept of risk aversion. When comparing risk perceptions against well accepted fertilizers such as animal manure, Merritt reported significantly greater perceived health risks from exposure to biosolids than animal manure. This was not paralleled by Kamloops respondents, who generally disagreed that biosolids exposure would lead to increased health risks. In alignment with the findings from the 2002 survey completed by Beecher et al. (2004), Kamloops respondents demonstrated that individuals with agricultural experience are more likely to understand and accept the practice of land application of biosolids. Although Merritt respondents didn’t demonstrate the same outcomes, it can be assumed this is due to Merritt residents’ recent experience with application sites and proximity to biosolids projects. Additionally, women were found to generally perceive significantly higher health and safety risks. These findings were particularly emphasized within the Merritt community where attitudes may be more strongly emotionally influenced as a result of residents’ recent experience with application sites and proximity to biosolids projects. These results are consistent with the findings of similar studies (Robinson et al. 2012). 70 Based on the current knowledge base, neither community perceived there to be a strong enough body of knowledge on biosolids. Further to this, there is a general lack of trust in the government oversight for land application projects to ensure the safety of human health and the environment. Assessing these results against the factors necessary to obtain community support, Kamloops respondents generally support the idea of recycling biosolids but lack the necessary overall trust for a biosolids project to receive stable social acceptance, while Merritt respondents reported that the benefits of biosolids do not outweigh the perceived health and safety risks and that biosolids do not offer value as a fertilizer highlighting lack of overall community acceptance. Willingness to Pay for Alternative Biosolids Management Practices Respondents were asked if they were willing to pay of local residents to support a proposal to use biosolids generated from their own community as a fuel for energy production as an alternative to using it for land application projects if it meant that there would be a municipal tax increase. Of the 423 survey respondents, 388 responded to the WTP questions, where 43.6% of respondents (173) were willing to pay. Of the respondents not willing to pay, 42.8% were considered protest responses and 40.5% identified as not opposing land application. Additionally, 12.4% of the respondents not willing to pay indicated they could not afford a tax increase and 4.3% indicated that they felt biosolids are a waste product that should be landfilled. Factors underlying public support for willingness to pay for alternative biosolids management practices were consistent with contingent valuation studies, where those with a higher education were less likely to submit a protest response and those with higher a household income were willing to pay more. Findings were also consistent with the “General Knowledge and Attitudes” outcomes from the “Biosolids: Community Engagement and Risk Perception” survey; level of concern for waste management and community significantly influenced willingness to pay. Those who were concerned about waste management were willing to pay more to support alternative biosolids management strategies, suggesting concern for waste management is directly linked to concern for biosolids management. Merritt respondents demonstrated stronger attitudes opposing the land application of biosolids than Kamloops respondents. Once corrected for censoring and selectivity bias, 71 Merritt respondents demonstrated a willingness to pay of Can$40.20 per household and Kamloops respondents demonstrated a willingness to pay that was not significantly different from Can$0. It is important to consider that willingness to pay for alternative biosolids management practices can be used as a surrogate for willingness to pay to divert biosolids from land application. Thus this research indirectly estimates the external cost of applying biosolids to land application. It finds that in Kamloops there may be no external costs but in the neighboring city of Merritt there are. Limitations Limitations of the study were that cultural groups may not have been evenly distributed within the survey region, and thus may not be equally represented in these results. In particular, survey respondents did not reflect the demographics in the region, where indigenous community members were underrepresented in this dataset. It is also worth noting that this study focused on the general public perceptions of biosolids management and not perceptions of the specifically impacted community groups. Although this provides a good baseline for understanding the current state of knowledge, it may be of too broad focus to identify the key factors that resulted in the strong opposition experienced within the Lower Nicola Valley. Additional limitations include that the Kamloops sample had a significantly larger dataset than Merritt, where conclusions could be drawn for Kamloops that couldn’t be compared against Merritt due to limitations in survey sample size. Princeton and Merritt response may have been larger is more surveys were sent out. Additionally, for both Kamloops and Merritt respondents, the 18-34 age group was not well represented within the dataset. This may have been a result of using a mail-out survey as the survey instrument. Finally, additional limitations of the study may also be that it was conducted in one region, and conclusions may not be applicable to areas outside the survey area. 72 Management Implications for Biosolids Management The relatively low level of public awareness on wastewater and biosolids management, suggests that there exists a disconnection amongst the general public with what happens once the toilet is flushed or the sink drains. This disconnection may result in a lack of responsibility for our decisions regarding household wastewater (i.e. what we put down the sink/what we flush down the toilet) and promotes aversion to considering biosolids land application options for fear that they may ultimately make their way back to us (through food we eat, air we breathe, or water we drink). While there is a need to ensure biosolids are applied in an environmentally sound and socially just manner, there is a need to redevelop a connection to our contributions to wastewater and their subsequent impacts. Survey results suggest the need for public education programs that clearly outline the potential risks and benefits associated with the land application of biosolids, including the economic implications. To complement these public education programs, there is a need for studies to be undertaken by trusted sources that consider the concerns of stakeholders. This is best carried out proactively, where strong relationships can be built. These proactive measures will provide community members the tools to assess the relative benefits and risks, and comfort with their personal level of knowledge to decide on their position regarding biosolids management practices. Further to this, survey results suggest community members can be strongly influenced by the information presented by the media. It is important that news outlets place a high priory on presenting as accurate and unbiased information as possible. It is also important to consider that proactive engagement will enable stakeholder support that is more resistant to ideas projected by critics, helping reduce the impact of potentially negative the media attention. While acknowledging the reuse of wastewater residuals has the potential to contribute to improved management of our natural resources, care must be taken to minimize environmental harm and risks to human health. It can be challenging to assess the benefits and risks of biosolids reuse from a monetary perspective for decision making purposes. Economics strongly influence decision making from a business standpoint. Economic analysis such a contingent valuation can offer the information needed to support public 73 policy in a manner that enables the internalization of external costs to better inform true costs of biosolids management decisions. There may be circumstances that once the external costs are factored in, the preferred management practice may change despite the lack of total cost recovery. Ultimately, the sustainable management of wastewater residuals should not be treating this by-product as a waste for disposal. Consideration needs to be given to how and where we can utilize this resource in an environmentally sound and socially just manner. An imperative step to this should be through reestablishment of our connection to the decisions we make that impact our waste-streams, where first and foremost we should be looking at how source reduction initiatives can support successful biosolids management programs. References Beecher N, Connell B, Epstein E, Filtz J, Goldstein N, Lono M. 2004. Public Perception of Biosolids Recycling: Developing Public Participation and Earning Trust. Water Environment Research Foundation. Beecher N, Harrison E, Goldstein N, Mcdaniel M, Field P, Susskind L. 2005. Risk Perception, Risk Communication, and Stakeholder Involvement for Biosolids Management and Research. Journal of Environmenal Quality 34:122–128. Gehman J, Lefsrud LM, Fast S. 2017. Social license to operate : Legitimacy by another name ? Canadian Public Administration 60:293–317. Robinson KG, Robinson CH, Raup L a., Markum TR. 2012. Public attitudes and risk perception toward land application of biosolids within the south-eastern United States. Journal of Environmental Management 98:29–36. Slovic P. 1987. Perception of Risk. Science 236:280–285. Slovic P. 1993. Perceived Risk, Trust, and Democracy. Risk Analysis 13:675–682. Wu R, Wolsink M, Bu MJ. 2007. Social acceptance of renewable energy innovation : An introduction to the concept. Energy Policy 35:2683–2691. Youngquist CP, Goldberger JR, Doyle J, Jones SS. 2015. Public involvement in waste 74 management research and decision-making : A case study. Regional Science Policy & Practice 7:103–161. 75 APPENDICES Appendix A: Survey 76 77 78 79 80 81 82 83 Appendix B: Reminder Card 84 Appendix C: Survey Results, ‘Biosolids: Community Engagement and Risk Perception’ - Kamloops SECTION 1: About Yourself 1. What is your gender? Response option Female Male Total Frequency 143 234 377 2. Please indicate your age: Response option 18-24 25-34 35-49 50-64 65 or older Total Frequency 2 9 61 161 147 380 3. Do you have children currently living at home? Response option Yes No Total Frequency 128 233 379 4. What is the highest level of education that you have attained? Response option Some high school or less High school diploma or equivalent Some college or trade school College or trade school graduate University graduate (bachelor’s degree) Post graduate studies Total Frequency 23 55 60 92 94 52 377 85 5. How much would you agree the term environmentalist applies to you? Response option Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Total Mean Frequency 3 16 142 182 36 379 3.61 6. What community do you live in? [KAMLOOPS ONLY RESULTS] Response option Kamloops Merritt Princeton Total Frequency 382 41 0 423 7. Which of the options listed below best describe your residence? Response option Urban Suburban Non-farm Rural Rural Agriculture Total Frequency 206 150 21 6 382 8. Do you know where your home sewage goes? Response option Septic tank Municipal sewer system Other Don’t know Total Frequency 26 347 6 3 381 9. Do you know how the biosolids from your community are managed? Response option Yes No Total Frequency 150 221 371 86 10. Please indicate your total annual pre-tax household income: Response option <$25,000 $25,000-$49,999 $50,000-$74,999 $75,000-$100,000 >$100,000 Total Frequency 15 61 71 84 113 345 11. Do you identify yourself as Aboriginal? Response option Yes No Total Frequency 5 373 378 87 SECTION 2: General Questions 1. How do you feel about the following issues? Statement Q1 Climate change Q2 Health Care Q3 The state of the economy Q4 Waste Management 147 Not Concerned 24 5 12 23 Slightly Concerned 43 14 23 58 Somewhat Concerned 73 38 115 201 Moderately Concerned 105 115 138 133 2. Before receiving this survey, how familiar were you with the term “biosolids”? Response option Not Familiar Slightly Familiar Somewhat Familiar Moderately Familiar Extremely Familiar Total Mean Frequency 33 60 103 147 33 376 3.23 3. What comes to mind when you think of biosolids? *Results available upon request. 4. Have you ever participated in the following regarding biosolids in your community? Very Concerned 131 201 124 74 Total Average 376 374 374 372 3.73 4.31 3.91 3.48 88 Q1 Q2 Q3 Q4 Statement Written a letter to a local paper or local politician in favour of biosolids Written a letter to a local paper or local politician against biosolids Joined a group in support of biosolids Joined a group opposing biosolids Yes 0 0 3 1 No 377 377 374 376 Total 377 377 377 377 5. If you were seeking information about biosolids, how trustworthy do you feel the following sources of information would be? Statement Q1 Q2 Q3 Q4 Q5 Not Trustworthy BC Government Environmental Organizations (e.g., David Suzuki Foundation) Friends or Neigbours Local Media University Scientists Unsure Moderately Trustworthy 55 Slightly Trustworth y 61 76 154 Very Trustworth y 26 33 68 43 5 63 81 116 25 58 163 106 44 139 55 103 173 80 5 5 126 6. How would you like to learn more about biosolids? (listed in decreasing order of priority) # Respondents 189 180 135 111 95 45 28 16 Outreach Activity Local Media (e.g., TV, radio, newspapers) Information pamphlet received in the mail Public open house in your community Public Meeting with scientists Regional Government websites Not interested Other Personal visit from a biosolids manager 7. How would you feel about biosolids being used as a fertilizer in your community? Total Mean 373 373 3.09 3.46 372 374 376 2.59 2.76 4.03 89 Response option Very Uncomfortable Somewhat Uncomfortable Don’t know Somewhat Comfortable Very Comfortable Total Mean Frequency 35 46 84 141 65 371 3.41 8. How do you feel about the following in regards to the use of biosolids as a fertilizer? Statement Q1 Q2 Q3 Q4 Your Health Your property value Odors Environmental Impact Not Concerned 74 98 46 66 Slightly Concerned 78 67 86 60 Somewhat Concerned 85 74 60 61 Moderately Concerned 66 76 83 89 Very Concerned 64 49 90 85 Total Mean 367 364 365 361 2.91 2.76 3.23 3.19 9. How appropriate do you feel the following uses of biosolids would be? Statement Q1 Q2 Q3 Q4 Growing animal feeds such as hay Fertilizing forests for timber production Fertilizing home vegetable gardens Making topsoil for Public parks, playgrounds, and athletic fields Statement Not Appropriate Slightly Appropriate Somewhat Appropriate Moderately Appropriate Extremely Appropriate Total Mean 63 38 68 107 93 369 3.35 18 29 41 114 170 372 4.05 167 47 71 55 30 370 2.28 89 71 78 82 52 372 2.83 Not Appropriate Slightly Appropriate Somewhat Appropriate Moderately Appropriate Extremely Appropriate Total Mean 90 Q5 Q6 Making topsoil for areas such as municipal flower gardens and highway meridians Restoring plant growth in areas damaged by mining or construction 36 44 67 106 119 372 3.61 13 20 46 90 203 372 4.21 Total Mean 374 373 375 373 1.74 2.80 3.01 1.67 10. How would you feel about using the following products for your lawn, flower garden or farm? Statement Q1 Q2 Q3 Q4 Animal Manures Biosolids Chemical fertilizer Mushroom Compost Not Concerned 229 71 70 240 Slightly Concerned 68 100 82 61 Somewhat Concerned 33 84 77 38 Moderately Concerned 32 68 68 23 11. Which of these do you think is the strongest argument for using biosolids as a fertilizer? Response option Cost-effective alternative fertilizer Diverts waste from landfills that are costly to operate and have limited capacity Reduces dependency on chemical fertilizers Recycles nutrients and organic matter back into the soil Sustainable disposal of a waste product I don’t feel there is any favourable argument Total 12. Would it change how you feel about biosolids being used near your home if: Frequency 13 51 44 100 111 44 356 Very Concerned 12 50 78 11 91 Statement Q1 Q2 Q3 Q4 Q5 A biosolids manager contacted you in advance to discuss the nearby use of biosolids Biosolids were more strictly regulated or controlled by the government The biosolids came from a larger city such as Vancouver The biosolids came from sources free of industrial waste The biosolids came from your own community Greatly Increase Comfort 43 Somewhat Increase Comfort 123 Greatly Increase Concern 17 Total Mean 155 Somewhat Increase Concern 28 366 2.60 71 155 100 24 19 369 2.36 3 9 130 102 129 373 3.92 74 121 112 44 24 375 2.53 39 97 184 30 22 372 2.73 No Change 92 SECTION 3: Your Thoughts on Biosolids Frequency response to question statements relating to respondents thoughts on biosolids, including Pearson Chi-Square with p-value for each statement. Statement Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Biosolids are a valuable resource that should be used as fertilizer Not enough is known about biosolids Using biosolids as a fertilizer is better than incineration or landfilling The use of biosolids as a fertilizer makes me concerned about my surrounding environment Biosolids receive adequate treatment at the wastewater treatment plant to protect public health My family would be at a higher health risk if my neighbours applied biosolids to their land My family would be at a higher health risk if my neighbours applied animal manure to their land I trust government regulatory agencies to monitor the safe use of biosolids The odor emitted by biosolids is harmful to my health when breathed The risks to public health of using biosolids as a fertilizer outweigh the benefits Using biosolids as a fertilizer in our community will bring economic benefits Even if used properly, biosolids can still lead to land or water contamination Strongly Disagree 25 Somewhat Disagree 32 Neutral Strongl y Agree 76 Total Mean 79 Somewh at Agree 161 373 3.62 14 25 34 25 77 43 134 174 115 104 374 371 3.81 3.83 36 61 100 125 51 373 3.25 27 48 132 134 31 372 3.25 50 91 131 66 34 372 2.85 91 129 99 42 12 373 2.34 62 95 74 111 31 373 2.88 44 77 142 73 36 372 2.95 66 113 120 44 29 372 2.62 31 38 170 115 19 373 3.14 31 71 117 108 48 375 3.19 93 SECTION 4: Biosolids Management 1. a. Would you support a proposal to use biosolids generated by your own community as fuel for energy production (for example, gasification and/or pyrolysis) instead of using it as a fertilizer if it meant there would be a yearly municipal tax increase? (please keep in mind that any increase in taxes will leave less money for other household expenses) Response option Yes No Total Frequency 152 206 357 b. If yes, what is the maximum amount you would be willing to pay on an annual basis? Response option $10 $25 $50 $100 ≥$200 Total Frequency 42 40 37 31 2 152 c. If no, please select the reason below: Response option Taxes are already too high It is not fair to expect my household to have to pay I cannot afford a tax increase I do not oppose land application Biosolids are a waste product that should be landfilled Total Frequency 68 13 23 80 9 193* *some respondents selected multiple options, this data was not used in the WTP estimate 94 Appendix D: Survey Results, ‘Biosolids: Community Engagement and Risk Perception’ - Merritt SECTION 1: About Yourself 2. What is your gender? Response option Female Male Total Frequency 23 17 40 12. Please indicate your age: Response option 18-24 25-34 35-49 50-64 65 or older Total Frequency 1 1 2 21 16 41 13. Do you have children currently living at home? Response option Yes No Total Frequency 8 32 40 14. What is the highest level of education that you have attained? Response option Some high school or less High school diploma or equivalent Some college or trade school College or trade school graduate University graduate (bachelor’s degree) Post graduate studies Total Frequency 3 6 9 11 9 4 42 15. How much would you agree the term environmentalist applies to you? 95 Response option Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Total Mean Frequency 0 5 18 14 4 41 16. What community do you live in? [MERRITT ONLY RESULTS] Response option Kamloops Merritt Princeton Total Frequency 382 41 0 423 17. Which of the options listed below best describe your residence? Response option Urban Suburban Non-farm Rural Rural Agriculture Total Frequency 26 7 5 3 41 18. Do you know where your home sewage goes? Response option Septic tank Municipal sewer system Other Don’t know Total Frequency 4 36 0 1 41 19. Do you know how the biosolids from your community are managed? Response option Yes No Total Frequency 21 14 35 20. Please indicate your total annual pre-tax household income: Response option Frequency 96 <$25,000 $25,000-$49,999 $50,000-$74,999 $75,000-$100,000 >$100,000 Total 3 10 6 7 10 36 21. Do you identify yourself as Aboriginal? Response option Yes No Total Frequency 4 34 38 97 SECTION 2: General Questions 13. How do you feel about the following issues? Statement Q1 Q2 Q3 Q4 Climate change Health Care The state of the economy Waste Management Not Concerned 2 0 1 0 Slightly Concerned 7 1 3 2 Somewhat Concerned 8 4 8 11 Moderately Concerned 7 7 5 12 14. Before receiving this survey, how familiar were you with the term “biosolids”? Response option Not Familiar Slightly Familiar Somewhat Familiar Moderately Familiar Extremely Familiar Total Mean Frequency 1 4 7 24 4 40 3.65 15. What comes to mind when you think of biosolids? *Results available upon request. 16. Have you ever participated in the following regarding biosolids in your community? Very Concerned 16 28 23 15 Total Average 40 40 40 40 3.70 4.55 4.15 4.00 98 Q1 Q2 Q3 Q4 Statement Written a letter to a local paper or local politician in favour of biosolids Written a letter to a local paper or local politician against biosolids Joined a group in support of biosolids Joined a group opposing biosolids Yes 2 3 1 6 No 38 37 39 34 Total 40 40 40 40 17. If you were seeking information about biosolids, how trustworthy do you feel the following sources of information would be? Statement Q1 Q2 Q3 Q4 Q5 Not Trustworthy BC Government Environmental Organizations (e.g., David Suzuki Foundation) Friends or Neigbours Local Media University Scientists Unsure Moderately Trustworthy 11 Slightly Trustworth y 9 Total Mean 6 Very Trustworth y 3 11 40 2.53 9 3 9 10 9 40 3.18 2 9 0 8 10 5 23 13 7 5 7 16 2 1 12 40 40 40 2.93 2.53 3.88 18. How would you like to learn more about biosolids? (listed in decreasing order of priority) # Respondents 16 15 11 9 5 4 3 3 Outreach Activity Public Meeting with scientists Information pamphlet received in the mail Local Media (e.g., TV, radio, newspapers) Public open house in your community Not interested Regional Government websites Other Personal visit from a biosolids manager 19. How would you feel about biosolids being used as a fertilizer in your community? 99 Response option Very Uncomfortable Somewhat Uncomfortable Don’t know Somewhat Comfortable Very Comfortable Total Mean Frequency 11 15 3 9 16 39 2.26 20. How do you feel about the following in regards to the use of biosolids as a fertilizer? Statement Q1 Q2 Q3 Q4 Your Health Your property value Odors Environmental Impact Not Concerned 4 6 3 3 Slightly Concerned 4 4 4 3 Somewhat Concerned 4 5 5 7 Moderately Concerned 7 8 8 9 Very Concerned 20 16 19 17 Total Mean 39 39 39 39 3.90 3.62 3.92 3.87 21. How appropriate do you feel the following uses of biosolids would be? Statement Q1 Q2 Q3 Q4 Growing animal feeds such as hay Fertilizing forests for timber production Fertilizing home vegetable gardens Making topsoil for Public parks, playgrounds, and athletic fields Statement Not Appropriate Slightly Appropriate Somewhat Appropriate Moderately Appropriate Extremely Appropriate Total Mean 24 0 3 8 4 39 2.18 12 4 4 11 8 39 2.97 26 2 3 5 3 39 1.90 20 5 6 6 3 40 2.18 Not Appropriate Slightly Appropriate Somewhat Appropriate Moderately Appropriate Extremely Appropriate Total Mean 100 Q5 Q6 Making topsoil for areas such as municipal flower gardens and highway meridians Restoring plant growth in areas damaged by mining or construction 14 4 6 7 9 40 2.83 11 4 7 7 11 40 3.08 Total Mean 40 40 40 39 1.68 3.93 3.00 1.79 22. How would you feel about using the following products for your lawn, flower garden or farm? Statement Q1 Q2 Q3 Q4 Animal Manures Biosolids Chemical fertilizer Mushroom Compost Not Concerned 25 4 7 22 Slightly Concerned 7 5 8 9 Somewhat Concerned 6 2 12 4 Moderately Concerned 0 8 4 2 23. Which of these do you think is the strongest argument for using biosolids as a fertilizer? Response option Cost-effective alternative fertilizer Diverts waste from landfills that are costly to operate and have limited capacity Reduces dependency on chemical fertilizers Recycles nutrients and organic matter back into the soil Sustainable disposal of a waste product I don’t feel there is any favourable argument Total 24. Would it change how you feel about biosolids being used near your home if: Frequency 0 6 2 7 8 19 42 Very Concerned 2 21 9 2 101 Statement Q1 Q2 Q3 Q4 Q5 A biosolids manager contacted you in advance to discuss the nearby use of biosolids Biosolids were more strictly regulated or controlled by the government The biosolids came from a larger city such as Vancouver The biosolids came from sources free of industrial waste The biosolids came from your own community Greatly Increase Comfort Somewhat Increase Comfort Somewhat Increase Concern Greatly Increase Concern Total Mean No Change 0 12 16 4 9 41 3.24 6 12 13 5 4 40 2.73 0 1 12 5 23 41 4.22 2 12 14 3 9 40 3.13 4 13 14 5 5 41 2.85 102 SECTION 3: Your Thoughts on Biosolids Frequency response to question statements relating to respondents thoughts on biosolids, including Pearson Chi-Square with p-value for each statement. Statement Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Biosolids are a valuable resource that should be used as fertilizer Not enough is known about biosolids Using biosolids as a fertilizer is better than incineration or landfilling The use of biosolids as a fertilizer makes me concerned about my surrounding environment Biosolids receive adequate treatment at the wastewater treatment plant to protect public health My family would be at a higher health risk if my neighbours applied biosolids to their land My family would be at a higher health risk if my neighbours applied animal manure to their land I trust government regulatory agencies to monitor the safe use of biosolids The odor emitted by biosolids is harmful to my health when breathed The risks to public health of using biosolids as a fertilizer outweigh the benefits Using biosolids as a fertilizer in our community will bring economic benefits Even if used properly, biosolids can still lead to land or water contamination Strongly Disagree Somewhat Disagree Neutral Somewh at Agree Strongl y Agree Total Mean 17 3 8 10 3 41 2.49 1 7 5 12 16 41 3.85 15 3 7 12 4 41 2.68 1 4 9 9 18 41 3.95 14 7 9 7 4 41 2.51 3 4 13 9 12 41 3.56 11 13 12 3 1 40 2.25 16 8 6 7 4 41 2.39 2 7 13 8 11 41 3.46 3 6 11 7 14 41 3.56 12 7 17 5 0 41 2.37 5 4 9 12 11 41 3.49 103 SECTION 4: Biosolids Management 2. a. Would you support a proposal to use biosolids generated by your own community as fuel for energy production (for example, gasification and/or pyrolysis) instead of using it as a fertilizer if it meant there would be a yearly municipal tax increase? (please keep in mind that any increase in taxes will leave less money for other household expenses) Response option Yes No Total Frequency 21 18 39 b. If yes, what is the maximum amount you would be willing to pay on an annual basis? Response option $10 $25 $50 $100 ≥$200 Total Frequency 2 4 7 3 4 20 c. If no, please select the reason below: Response option Taxes are already too high It is not fair to expect my household to have to pay I cannot afford a tax increase I do not oppose land application Biosolids are a waste product that should be landfilled Total Frequency 7 2 3 5 0 16* *some respondents selected multiple options, this data was not used in the WTP estimate 104 Appendix E: Attitude Statement – Ordered Logit Tables: Cumulative Dataset Table AE a. Ordered Logit – Positively Framed Questions – cumulative dataset MuniSewer WasteMngt BioEd -0.393 (0.753) -0.157 (0.099) 0.403*** (0.110) 0.650* (0.340) -0.843 (0.750) 0.004 (0.101) 0.056 (0.111) -0.354 (0.302) -0.200 (0.341) -0.740 (0.763) -0.138 (0.099) 0.099 (0.107) 0.059 (0.220) -0.091 (0.291) 0.215 (0.328) 0.007 (0.667) -0.216** 0.055 (0.098) (0.104) -0.267 (0.227) 0.056 (0.296) 0.381 (0.337) -1.050 (0.711) 0.038 (0.099) Gender Age5064 Age65+ Child EduPTC EduGTC EdiUni Enviro Community RuralNF RuralAg S3Q1 0.129 (0.226) 0.257 (0.296) 0.340 (0.350) 0.147 (0.255) -0.358 (0.339) -0.596* (0.307) 0.396 (0.299) 0.193 (0.155) -2.324*** 0.800 (0.417) (0.529) 2.497** 1.175** -0.088 (1.032) (0.511) (0.228) -0.560* (0.300) -0.035 (0.341) S3Q3 0.007 (0.227) 0.108 (0.307) 0.083 (0.361) -0.032 (0.262) 0.380 (0.350) -0.263 (0.312) 0.717** 0.101 (0.303) (0.156) -1.922*** 0.216 (0.400) (0.512) 1.966** 0.576 (0.944) (0.498) -0.105 (0.232) -0.169 (0.294) S3Q5 -0.225 (0.225) 0.041 (0.293) 0.177 (0.351) -0.115 (0.252) 0.391 (0.342) -0.214 (0.311) 0.134 (0.291) 0.006 (0.153) -1.552*** -0.119 (0.427) (0.497) 3.114*** 0.651 (0.901) (0.512) -0.014 (0.225) S3Q8 -0.037 (0.218) 0.249 (0.291) 0.218 (0.355) 0.080 (0.257) -0.007 (0.330) 0.185 (0.296) 0.606** -0.104 (0.289) (0.150) -0.817** -0.662 (0.398) (0.506) 1.966** 0.260 (0.833) (0.483) S3Q11 -0.193 (0.228) 0.537* (0.303) 0.442 (0.365) 0.317 (0.261) 0.269 (0.352) -0.109 (0.313) -0.172 (0.296) -1.670*** 0.454 (0.384) (0.502) 1.973** 0.328 (0.918) (0.508) 0.106 (0.155) Bio-Mngt Inc50100 Inc100+ Aboriginal -0.053 (0.108) Note: Logistic regression coefficients for independent variables for feelings about biosolids in log-odds units. Standard errors are given in parenthesis. *** Significantly different at the 1% level. ** Significantly different at the 5% level. * Significantly different at the 10% level. 105 Table AE b. Ordered Logit – Negatively Framed Questions – cumulative dataset Gender Age5064 Age65+ Child EduPTC EduGTC EdiUni Enviro Community RuralNF RuralAg Bio-Mngt Inc50100 Inc100+ Aboriginal WasteMngt BioEd S3Q2 -0.913*** -0.303 (0.229) (0.303) -0.320 (0.358) -0.346 (0.257) 0.019 (0.336) -0.316 (0.304) -0.242 (0.293) -0.187 (0.158) 0.791 (0.555) -2.290*** -1.403** 0.104 (0.888) (0.557) (0.225) -0.041 (0.285) -0.208 (0.324) 0.068 (0.735) 0.392*** -0.189* (0.101) (0.111) S3Q4 -0.408* (0.222) 0.204 (0.289) 0.480 (0.352) 0.185 (0.250) 0.161 (0.334) -0.027 (0.298) -0.259 (0.283) -0.304** 0.956** -0.710 (0.153) (0.386) (0.509) -2.090** -1.057** -0.081 (0.875) (0.483) (0.223) -0.009 (0.290) -0.340 (0.329) 0.692 (0.719) 0.416*** -0.006 (0.099) (0.106) S3Q6 0.128 (0.221) 0.399 (0.288) 0.466 (0.340) 0.213 (0.247) 0.507 (0.329) 0.921*** 0.118 (0.300) (0.288) -0.395*** 1.226*** -0.188 (0.153) (0.387) (0.517) -2.430*** -1.253** -0.132 (0.914) (0.503) (0.223) 0.248 (0.291) -0.108 (0.325) 0.397 (0.682) 0.391*** -0.196* (0.098) (0.107) S3Q7 0.149 (0.223) 0.497* (0.300) 1.079*** 0.420 (0.359) (0.258) 0.474 (0.336) 0.200 (0.296) 0.450 (0.290) -0.150 (0.152) 0.007 (0.385) -0.889 (0.943) S3Q9 -0.312 (0.224) 0.097 (0.290) 0.451 (0.353) 0.117 (0.336) -0.152 (0.303) -0.535* (0.291) -0.187 (0.161) S3Q10 -0.554** 0.267 (0.223) (0.292) 0.765** 0.192 (0.353) (0.248) 0.711** 0.446 (0.329) (0.297) -0.392 (0.288) -0.221 (0.153) S3Q12 0.031 (0.218) 0.248 (0.347) 0.044 (0.329) 0.210 (0.285) -0.302** 0.296 (0.153) (0.393) -0.244 (0.288) -0.301 (0.253) -0.087 (0.253) 0.578* (0.296) -0.517 (0.406) MuniSewer -0.452 (0.516) 0.288 (0.486) -0.004 (0.222) -0.158 (0.295) 0.019 (0.329) -1.501* 0.328*** -0.138 (0.775) (0.099) (0.105) 0.838** 0.146 (0.378) (0.529) -2.028** -0.337 (0.866) (0.469) -0.167 (0.225) -0.250 (0.291) -0.507 (0.328) 0.771 (0.740) 0.272*** -0.085 (0.101) (0.105) 1.622*** -0.370 (0.392) (0.494) -1.481* (0.880) -0.468 (0.488) 0.216 (0.225) 0.521* (0.295) 0.269 (0.333) 0.073 (0.711) 0.162* (0.098) -3.271*** -0.919* (0.965) (0.491) -0.253 (0.225) -0.031 (0.288) -0.376 (0.328) 1.204* (0.707) 0.200** -0.101 (0.095) (0.105) 0.281 (0.512) -0.231** (0.109) Note: Logistic regression coefficients for independent variables for feelings about biosolids in log-odds units. Standard errors are given in parenthesis. *** Significantly different at the 1% level. ** Significantly different at the 5% level. * Significantly different at the 10% level. 106 Appendix F: Attitude Statements – Kamloops Neutrality Data Tables Table AF- 1 Kamloops Neutrality hypothesis testing S3Q1 Hypothesis Testing for KS3Q1 Date: 05/29/18 Time: 19:41 Sample: 1 382 Included observations: 373 Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.619303 Sample Std. Dev. = 1.104659 Method t-statistic Value Probability 10.82753 0 Table AF- 2 Kamloops Neutrality hypothesis testing S3Q2 Hypothesis Testing for KS3Q2 Date: 05/29/18 Time: 19:42 Sample: 1 382 Included observations: 374 Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.807487 Sample Std. Dev. = 1.086277 Method t-statistic Value Probability 14.37575 0 Table AF- 3 Kamloops Neutrality hypothesis testing S3Q3 Hypothesis Testing for KS3Q3 Date: 05/29/18 Time: 19:42 Sample: 1 382 Included observations: 371 Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.827493 Sample Std. Dev. = 1.116171 Method t-statistic Value Probability 14.27976 0 107 Table AF- 4 Kamloops Neutrality hypothesis testing S3Q4 Date: 05/29/18 Time: 19:43 Sample: 1 382 Included observations: 373 Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.252011 Sample Std. Dev. = 1.171240 Method t-statistic Value Probability 4.15554 0 Table AF- 5 Kamloops Neutrality hypothesis testing S3Q5 Hypothesis Testing for KS3Q5 Date: 05/29/18 Time: 19:43 Sample: 1 382 Included observations: 372 Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.252688 Sample Std. Dev. = 1.025612 Method t-statistic Value Probability 4.751967 0 Table AF- 6 Kamloops Neutrality hypothesis testing S3Q6 Hypothesis Testing for KS3Q6 Date: 05/29/18 Time: 19:43 Sample: 1 382 Included observations: 372 Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.846774 Sample Std. Dev. = 1.142497 Method t-statistic Value Probability -2.58671 0.0101 108 Table AF- 7 Kamloops Neutrality hypothesis testing S3Q7 Hypothesis Testing for KS3Q7 Date: 05/29/18 Time: 19:44 Sample: 1 382 Included observations: 373 Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.343164 Sample Std. Dev. = 1.065181 Method t-statistic Value Probability -11.9094 0 Table AF- 8 Kamloops Neutrality hypothesis testing S3Q8 Hypothesis Testing for KS3Q8 Date: 05/29/18 Time: 19:44 Sample: 1 382 Included observations: 373 Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.876676 Sample Std. Dev. = 1.240368 Method t-statistic Value Probability -1.92023 0.0556 Table AF- 9 Kamloops Neutrality hypothesis testing S3Q9 Hypothesis Testing for KS3Q9 Date: 05/29/18 Time: 19:44 Sample: 1 382 Included observations: 372 Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.946237 Sample Std. Dev. = 1.124254 Method t-statistic Value Probability -0.92235 0.3569 109 Table AF- 10 Kamloops Neutrality hypothesis testing S3Q10 Hypothesis Testing for KS3Q10 Date: 05/29/18 Time: 19:45 Sample: 1 382 Included observations: 372 Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.615591 Sample Std. Dev. = 1.139856 Method t-statistic Value Probability -6.50451 0 Table AF- 11 Kamloops Neutrality hypothesis testing S3Q11 Hypothesis Testing for KS3Q11 Date: 05/29/18 Time: 19:45 Sample: 1 382 Included observations: 373 Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.142091 Sample Std. Dev. = 0.963681 Method t-statistic Value Probability 2.847661 0.0046 Table AF- 12 Kamloops Neutrality hypothesis testing S3Q12 Hypothesis Testing for KS3Q12 Date: 05/29/18 Time: 19:45 Sample: 1 382 Included observations: 375 Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.189333 Sample Std. Dev. = 1.134719 Method t-statistic Value Probability 3.231131 0.0013 110 Appendix G: Attitude Statements – Merritt Neutrality Data Tables Table AG- 1 Merritt Neutrality hypothesis testing S3Q1 Hypothesis Testing for MS3Q1 Date: 05/29/18 Time: 19:46 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.487805 Sample Std. Dev. = 1.433910 Method t-statistic Value Probability -2.28721 0.0276 Table AG- 2 Merritt Neutrality hypothesis testing S3Q2 Hypothesis Testing for MS3Q2 Date: 05/29/18 Time: 19:47 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.853659 Sample Std. Dev. = 1.195010 Method t-statistic Value Probability 4.574089 0 Table AG- 3 Merritt Neutrality hypothesis testing S3Q3 Hypothesis Testing for MS3Q3 Date: 05/29/18 Time: 19:47 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.682927 Sample Std. Dev. = 1.473754 Method Value Probability 111 t-statistic -1.37761 0.176 Table AG- 4 Merritt Neutrality hypothesis testing S3Q4 Hypothesis Testing for MS3Q4 Date: 05/29/18 Time: 19:48 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.951220 Sample Std. Dev. = 1.139105 Method t-statistic Value Probability 5.346983 0 Table AG- 5 Merritt Neutrality hypothesis testing S3Q5 Hypothesis Testing for MS3Q5 Date: 05/29/18 Time: 19:48 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.512195 Sample Std. Dev. = 1.380615 Method t-statistic Value Probability -2.26238 0.0292 Table AG- 6 Merritt Neutrality hypothesis testing S3Q6 Hypothesis Testing for MS3Q6 Date: 05/29/18 Time: 19:48 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.560976 Sample Std. Dev. = 1.225740 Method t-statistic Value Probability 2.930471 0.0056 112 113 Table AG- 7 Merritt Neutrality hypothesis testing S3Q7 Hypothesis Testing for MS3Q7 Date: 05/29/18 Time: 19:49 Sample (adjusted): 1 41 Included observations: 40 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.250000 Sample Std. Dev. = 1.031553 Method t-statistic Value Probability -4.59832 0 Table AG- 8 Merritt Neutrality hypothesis testing S3Q8 Hypothesis Testing for MS3Q8 Date: 05/29/18 Time: 19:49 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.390244 Sample Std. Dev. = 1.412056 Method t-statistic Value Probability -2.76501 0.0086 Table AG- 9 Merritt Neutrality hypothesis testing S3Q9 Hypothesis Testing for MS3Q9 Date: 05/29/18 Time: 19:49 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.463415 Sample Std. Dev. = 1.206183 Method t-statistic Value Probability 2.460075 0.0183 114 Table AG- 10 Merritt Neutrality hypothesis testing S3Q10 Hypothesis Testing for MS3Q10 Date: 05/29/18 Time: 19:49 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.560976 Sample Std. Dev. = 1.304775 Method t-statistic Value Probability 2.752961 0.0088 Table AG- 11 Merritt Neutrality hypothesis testing S3Q11 Hypothesis Testing for MS3Q11 Date: 05/29/18 Time: 19:50 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 2.365854 Sample Std. Dev. = 1.042979 Method t-statistic Value Probability -3.89319 0.0004 Table AG- 12 Merritt Neutrality hypothesis testing S3Q12 Hypothesis Testing for MS3Q12 Date: 05/29/18 Time: 19:50 Sample (adjusted): 1 41 Included observations: 41 after adjustments Test of Hypothesis: Mean = 3.000000 Sample Mean = 3.487805 Sample Std. Dev. = 1.325178 Method t-statistic Value Probability 2.357023 0.0234 115 Appendix H: Attitude Statement – Test for Equality of Means Table AH- 1 Test for equality of means S3Q1 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:41 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 412 6.028251 0.0000 45.36835 (1, 412) (1, 45.3684) 4.895544 36.33981 0.0000 0.0000 23.96635 0.0000 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 412 47.29334 536.1849 47.29334 1.30142 Total 413 583.4783 1.41278 Category Statistics Variable KS3Q1 MS3Q1 All Std. Err. Count Mean Std. Dev. of Mean 373 3.619303 1.104659 0.057197 41 2.487805 1.43391 0.223939 414 3.507246 1.188604 0.058417 116 Table AH- 2 Test for equality of means S3Q2 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:42 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 413 0.255779 0.7982 47.53309 (1, 413) (1, 47.5331) 0.236902 0.065423 0.8138 0.7982 0.056123 0.8138 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 413 0.07877 497.261 0.07877 1.204022 Total 414 497.3398 1.201304 Category Statistics Variable MS3Q2 KS3Q2 All Std. Err. Count Mean Std. Dev. of Mean 41 3.853659 1.19501 0.186629 374 3.807487 1.086277 0.05617 415 3.812048 1.09604 0.053802 117 Table AH- 3 Test for equality of means S3Q3 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:42 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 410 6.016408 0.0000 45.21229 4.822382 (1, 410) 36.19717 (1, 45.2123) 23.25537 0.0000 0.0000 0.0000 *Test allows for unequal cell variances Analysis of Variance Source of Variation Sum of Sq. df Mean Sq. Between Within 1 48.36627 410 547.8376 48.36627 1.336189 Total 411 596.2039 1.450618 Category Statistics Variable KS3Q3 MS3Q3 All Count Mean 371 3.827493 41 2.682927 412 3.713592 Std. Dev. 1.116171 1.473754 1.204416 Std. Err. of Mean 0.057949 0.230162 0.059337 118 Table AH- 4 Test for equality of means S3Q4 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:43 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value 412 Probability -3.6379 0.0003 49.76463 -3.72017 (1, 412) 13.23433 (1, 49.7646) 13.83963 0.0005 0.0003 0.0005 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 18.05952 412 562.2134 18.05952 1.364596 Total 413 580.2729 1.405019 Count Mean Std. Dev. 373 3.252011 1.17124 41 3.95122 1.139105 414 3.321256 1.185335 Std. Err. of Mean 0.060645 0.177898 0.058256 Category Statistics Variable KS3Q4 MS3Q4 All 119 Table AH- 5 Test for equality of means S3Q5 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:43 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 411 4.22385 0.0000 44.9958 (1, 411) (1, 44.9958) 3.33441 17.84091 0.0017 0.0000 11.11829 0.0017 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 411 20.24971 466.4912 20.24971 1.135015 Total 412 486.7409 1.18141 Category Statistics Variable KS3Q5 MS3Q5 All Std. Err. Count Mean Std. Dev. of Mean 372 3.252688 1.025612 0.053175 41 2.512195 1.380615 0.215616 413 3.179177 1.086927 0.053484 120 Table AH- 6 Test for equality of means S3Q6 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:44 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 411 -3.77125 0.0002 47.97959 (1, 411) (1, 47.9796) -3.56417 14.22233 0.0008 0.0002 12.70327 0.0008 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 411 18.83728 544.3637 18.83728 1.324486 Total 412 563.201 1.366993 Category Statistics Variable KS3Q6 MS3Q6 All Std. Err. Count Mean Std. Dev. of Mean 372 2.846774 1.142497 0.059236 41 3.560976 1.22574 0.191428 413 2.917676 1.169185 0.057532 121 Table AH- 7 Test for equality of means S3Q7 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:44 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 411 -0.52725 0.5983 48.36247 (1, 411) (1, 48.3625) -0.5411 0.277992 0.5909 0.5983 0.292785 0.5909 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 411 0.313553 463.5751 0.313553 1.12792 Total 412 463.8886 1.125943 Category Statistics Variable MS3Q7 KS3Q7 All Std. Err. Count Mean Std. Dev. of Mean 40 2.25 1.031553 0.163103 373 2.343164 1.065181 0.055153 413 2.33414 1.061105 0.052214 122 Table AH- 8 Test for equality of means S3Q8 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:45 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 412 2.349985 0.0192 47.03656 (1, 412) (1, 47.0366) 2.117795 5.522431 0.0395 0.0192 4.485058 0.0395 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 412 8.740496 652.0832 8.740496 1.582726 Total 413 660.8237 1.600057 Category Statistics Variable KS3Q8 MS3Q8 All Std. Err. Count Mean Std. Dev. of Mean 373 2.876676 1.240368 0.064224 41 2.390244 1.412056 0.220526 414 2.828502 1.264934 0.062168 123 Table AH- 9 Test for equality of means S3Q9 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:45 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value 411 Probability -2.7752 0.0058 47.97939 -2.62279 (1, 411) 7.70175 (1, 47.9794) 6.879004 0.0117 0.0058 0.0117 *Test allows for unequal cell variances Analysis of Variance Source of Variation Sum of Sq. df Mean Sq. Between Within 1 9.877726 411 527.1199 9.877726 1.28253 Total 412 536.9976 1.303392 Category Statistics Variable KS3Q9 MS3Q9 All Count Mean 372 2.946237 41 3.463415 413 2.997579 Std. Dev. 1.124254 1.206183 1.141662 Std. Err. of Mean 0.05829 0.188374 0.056178 124 Table AH- 10 Test for equality of means S3Q10 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:46 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value 411 Probability -4.96576 0.0000 46.97631 -4.45581 (1, 411) 24.65881 (1, 46.9763) 19.85427 0.0001 0.0000 0.0001 *Test allows for unequal cell variances Analysis of Variance Source of Variation Sum of Sq. df Mean Sq. Between Within 1 33.00604 411 550.1271 33.00604 1.338509 Total 412 583.1332 1.415372 Category Statistics Variable KS3Q10 MS3Q10 All Count Mean 372 2.615591 41 3.560976 413 2.709443 Std. Dev. 1.139856 1.304775 1.189694 Std. Err. of Mean 0.059099 0.203772 0.058541 125 Table AH- 11 Test for equality of means S3Q11 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:46 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 412 -4.8554 0.0000 47.81421 (1, 412) (1, 47.8142) -4.55653 23.57491 0.0000 0.0000 20.76195 0.0000 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 412 22.25777 388.9814 22.25777 0.94413 Total 413 411.2391 0.995736 Category Statistics Variable MS3Q11 KS3Q11 All Std. Err. Count Mean Std. Dev. of Mean 41 2.365854 1.042979 0.162886 373 3.142091 0.963681 0.049897 414 3.065217 0.997866 0.049042 126 Table AH- 12 Test for equality of means S3Q12 Test for Equality of Means Between Series Date: 05/16/18 Time: 19:46 Sample: 1 382 Included observations: 382 Method df t-test Satterthwaite-Welch ttest* Anova F-test Welch F-test* Value Probability 414 -1.57171 0.1168 46.63813 (1, 414) (1, 46.6381) -1.38764 2.470275 0.1718 0.1168 1.925535 0.1718 *Test allows for unequal cell variances Analysis of Variance Source of Variation df Sum of Sq. Mean Sq. Between Within 1 414 3.292514 551.8012 3.292514 1.332853 Total 415 555.0938 1.337575 Category Statistics Variable KS3Q12 MS3Q12 All Std. Err. Count Mean Std. Dev. of Mean 375 3.189333 1.134719 0.058597 41 3.487805 1.325178 0.206958 416 3.21875 1.156536 0.056704 127 Appendix I: Willingness to Pay Data Tables Table AI- 1 Selection Equation - Nonprotest Response, Probit Regression Iteration 0: Iteration 1: Iteration 2: Iteration 3: log likelihood = -199.14992 log likelihood = -186.59898 log likelihood = -186.50269 log likelihood = -186.50269 Probit regression Log likelihood = -186.50269 nonprotest s1q1 s2q1d s1q4e s1q4f s2q7 _cons Number of obs = 369 LR chi2(5) = 5.29 Prob > chi2 = 0.0001 Pseudo R2 = 0.0635 Coef. Std. Err. z -0.2061972 0.1436782 0.6051517 0.4290473 0.1517111 -0.2893257 0.1556002 0.0645983 0.1989633 0.2328449 0.0588775 0.3313582 -1.33 2.22 3.04 1.84 2.58 -0.87 P>|z| 0.185 0.026 0.002 0.065 0.01 0.383 [95% Conf. Interval] -0.5111679 0.0170678 0.2151908 -0.0273202 0.0363134 -0.9387757 0.0987736 0.2702886 0.9951127 0.8854148 0.2671088 0.3601244 128 Table AI- 2 Willingness to Pay Estimation - Tobit Model Grid node 0: log likelihood = -951.50768 Fitting full model: Iteration 0: Iteration 1: Iteration 2: Iteration 3: Iteration 4: log likelihood = -951.50768 log likelihood = -919.34785 log likelihood = -915.36508 log likelihood = -915.29855 log likelihood = -915.29846 Tobit regression Limits: lower = 0 upper = +inf Number of obs = 259 Uncensored = 154 Left-censored = 105 Right-censored = 0 Log likelihood = -915.29846 LR chi2(7) = 5.57 Prob > chi2 = 0.0006 Pseudo R2 = 0.0138 wtp Coef. Std. Err. t P>|t| s1q1 s2q1d s1q10e s1q10d s1q6a s2q2 mills _cons -9.150967 13.71817 18.99472 19.55886 -30.38838 -3.325457 21.75434 -12.83042 8.177462 3.825005 9.119074 10.05604 13.52186 3.69352 29.10942 30.1237 -1.12 3.59 2.08 1.94 -2.25 -0.9 0.75 -0.43 0.264 0 0.038 0.053 0.025 0.369 0.456 0.671 var(e.wtp) 3172.816 389.4481 2491.493 4040.453 * mills = exp(-.5*phat^2)/(sqrt(2*_pi)*normprob(phat)) [95% Conf. Interval] -25.25584 6.185114 1.035406 -0.2457345 -57.01864 -10.59956 -35.5744 -72.15671 6.953909 21.25122 36.95402 39.36346 -3.758121 3.948643 79.08308 46.49586 129 Table AI- 3 Willingness to Pay Estimate - Variable averages for the entire sample wtp (1) Coef. Std. Err. 5.455428 4.392204 t P>|t| 1.24 0.215 [95% Conf. Interval] -3.194677 14.10553 Table AI- 4 Willingness to Pay Estimate - Variable averages for the Merritt data-set wtp (1) Coef. Std. Err. 40.2043 12.63411 t P>|t| 3.18 0.002 [95% Conf. Interval] 15.32241 65.0862 Table AI- 5 Willingness to Pay Estimate - Variable averages for the Kamloops data-set wtp (1) Coef. Std. Err. 10.89968 4.087764 t P>|t| 2.67 0.008 [95% Conf. Interval] 2.849148 18.95022